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British Airways - BAW

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LOST £150 for a mistake

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1 Sep 27th, 2008 

9 Ciao members have rated this review on average: somewhat helpful

Advantages:
High price

Disadvantages:
Not very helpful

Recommendable No:

Detailed rating:

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Value for Money

michelvvl

michelvvl

About me:

Member since:27.09.2008

Reviews:1

Hi all,

In a hurry, I did a mistake and did buy online a £150 single way plane ticket for Geneva JUST one hour before its departure ... Impossible to cancel, it was already too late for a cancellation but BA still sell it online. So I decided to try to catch it but missed it.

I explained my situation to the customer services which proposed me another seat on the next flight for £250. Great! But I refused.

Well OK I did a mistake but I reproached to BA to sell online such a ticket just one hour before its departure! I think £150 for a single way ticket to geneva is already expensive but I trust in BA. Well ... I am just deceived by what they try to do for me in this case.

What BA give more for its high price ? Do your choice!

Btw BA was enough kind to refund me 1/2 of the Airport tax fee : £18.20. Fantastic!

Thank you BA.

So be careful! Don't do the same mistake.

Hope That Help.
Michel. 

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Comments about this review »

CPTDANIELS 28.09.2008 09:51

As below

Bollinger28 27.09.2008 18:25

Duplicate reviews are against the rules on Ciao and you've already posted this review at http://www.ciao.co.uk/member_list.php/type/4/OpinionId/5791849

carysb 27.09.2008 17:35

They sell these tickets so that people who miss their flights or are getting linking flights can catch one last minute. If there was a possibility of you not making it you shouldnt have booked it. I understand where they are coming from . Sorry! C

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