BA Miles Household account is the biggest pain out.
I thought it would be a good idea to merge my BA miles with my husbands so we signed up for the Household account.
All was fine until I went to book tickets and then found out we can only get tickets for myself and my husband as the 2 members of the account. I didn't add the kids as they don't hold BA executive cards and there didn't seem any point in them having one either.
But apparently I now can't book tickets for them. It supposedly says all this in the Rules and Regulations but those are as clear as mud. Even after having read them about 6 times it wasn't any better.
As this clearly isn't going to get me any tickets booked - I phoned to either get the kids added or to get rid of the Household account to be told we couldn't do it for 6 months as:
"16.1.7 Once a Household Account is established, new member(s) may not be added or existing member(s) removed more than once every six months. A Household Account may not be dissolved or re-established more than once every six months. "
Reading the above appears to me that I should be able to make 1 change as I don't count Establishing the account in the first place as a change - but apparently not! I now am locked out from spending my miles for 6 months - just for making a simple mistake and not having a Law degree to decipher the small print.
Only resolution is to write to the Head honcho - and how long will that take before I can book tickets and get this hopefully resolved.
SO moral of this story is BEWARE - watch out for the tricky rules in the BA exectutive club as what seems like a good idea is a treacherous minefield.
How helpful would this review be to a person making a buying decision? Rating guidelines
It would help if you told us more about how you get points, how you can use them and what other services they do or don't provide you with. Let me know if you revise.
weemam 30.08.2003 00:36
good first op and welcome to ciao..have fun...margaretxx
smnhicks 29.08.2003 23:14
Good op ... sorry you've had such a hard time with them. Don't you just hate small print!!!
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Lounge access if you have Silver status or above Disadvantages: "Qualifying Flights" needed as well as points to maintain Silver status or above
Advantages: Best mileage programme on Economy Class and short distance flights. Excellent promotions. Good service and frequent flyer benefits. Disadvantages: Only average on Business & First Class and long distance flights. Alliance may eventually fall apart. Website likes to crash.
From_The_Continent 21.05.2001 (21.05.2001)
·
Read review
Ciao members have rated this review on average: very helpful
Review of Qualiflyer
Are you the manufacturer / provider of British Airways Executive Club? Click here
Aug 29th, 2003
very helpful by (32%):
helpful by (68%):
