We hired 2 cars from Budget while on holiday in Florence, Italy. Collecting the cars took 2 hours which was just the start of things to come. One of the cars broke down on the second day and we had to wait the whole day for a tow truck to arrive. The car was then taken to a garage and fixed only to break down again on the third day. Again we had to wait for a tow truck and were without a car. In the end Budget supplied another smaller car via Avis. On our return, I am still 2 months later, fighting with Budget to be refunded for the 3 days we were without a car. The post rental service has been the worst that I have ever come across and I will never use Budget again!
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NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Initially the experience of picking up the car was satisfactory although ultimately misleading. Disadvantages: Appallingly slow customer services. Consistently misleading and lying.
petermountain 30.11.2006 (30.11.2006)
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Review of Budget Car and Truck Rental