I have taken our family skiing in Utah for the last 7 years and used a number of UK and USA based car suppliers. This year I used carjet as they were easy and £590 against £650 for holidayautos. Thats for an suv for 16 days. Got to Utah and alamo (who I have rented from directly with no bother on a number of occations) to find that the booking I had made (Oct' 17th) had been passed to them by carjet and then cancelled again on the 1st November!! I would add that Carjet charged my credit card on 17th October for the full sum. Alamo had cars instock and sorted us out ok, (thank you Alamo!) but it cost £104 extra to get the same level of insurance and full to empty etc. On getting back to the UK, I emailed Carjet and they came back and said it must have been Alamo themselves who decided they did not want the booking. I had seen the cancellation from Carjet to Alamo on the latters system. No offer of money or explaination. The promise of getting back to me with full details never came to anything. Sorry Carjet but... NEVER AGAIN!
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Hi and welcome to Ciao - Sorry for the low rating, but you need to put a lot more information into your review. Have a read around at similar reviews; especially those rated as very helpful or exceptional, for an idea of what people want to read in a review. If you want any help or want me to re rate, leave me a message in my guestbook - Cat x x
smcccc 30.03.2006 01:20
Carjet should have done more..................Sharon : )
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Mar 30th, 2006
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