I'm a 43 year old mum of 2, happily married and working part-time 4 days a week. I'm a keen runner (...
I'm a 43 year old mum of 2, happily married and working part-time 4 days a week. I'm a keen runner (not that it looks like it here!) and like a glass of good red wine and the occasional bit of chocolate! Oh and giving my opinion on "stuff"!
Member since:31.01.2007
Reviews:14
Members who trust:2
For the past 2 years we have spent a week in Nerja on the Costa Del Sol (about a 45 minute drive from Malaga Airport, where we collected and returned our hire car) and on both occasions used Carjet as our car rental supplier.
2006 and we had great service, no deposit, no hidden charges (although we did pay extra insurance - about 15 Euros to cover wheel damage and small "dings") and felt that we had received good value for our money. We rented a Renault Megane Scenic type people carrier car for
£129 for the week, including half a tank of petrol, which we were to top up and return to the same and 2 free booster seats for our two young children.
2007 and the operator although still branded as Carjet is now using local firm Goldcar Europa - previously the supplier was Crown. I believe this may simply be a re-branding of the original company, but they have used the opportunity to add costs to what was a previously inclusive service. We travelled to Malaga mid-August this year and hired our car for 1 week. This year we opted for a diesel estate as we had more luggage and the car we'd used in 2006 (a Ford C-Max) was not very good at dealing with long slow hills! The 2007 Ford Focus diesel estate proved to be more suitable for our needs.
-Booking on-line- We attempted to book our hire car online via the Carjet website: http://www.carjet.es/ The site is fairly simple to use - you set yourself up with a username and password and can set up quotes prior to your final choice to get a feel for the pricing and which car you might chose. Each quote is sent to your email address and given a code, so you can use that to book your final choice. We did however end up choosing a car that the web site advised was not available. The advice was to ring and book direct (a UK number was provided), which we did and we were able to book the car we required. This was confirmed to us via email. Please also note that you may not get the car you hire - you will be given something similar in size and grouping.
Once you have had your booking confirmed, you print out the email confirmation, which is also your car hire voucher and you take this to the car hire desk at the airport (or wherever your point of collection may be).
-Collection- We arrived at the airport just before lunchtime and our queue for Goldcar Europa was by far the longest! We eventually waited for just over 35 minutes before we were served. It took a further 20 minutes to get all the paperwork etc completed. We were hot and the children a bit restless to say the least by the time we set off to collect the car from the underground car park. The car was not in the parking bay we had been advised it would be and so we ended up using the remote locking to locate it!
-Cost- We paid £128 for 1 week's car hire for 2007. We had opted for a cheaper car (a diesel estate car rather than the larger people carrier). On top of that we had to pay 2 Euros per day for a booster seat (free in 2006). We also paid an additional insurance £15 to cover hub-caps and scrapes. We had to pay another 69 Euros for a full tank of diesel up front at the desk at the airport, which we were not aware of but only because we didn't read the booking form fully! This we didn't have to do in 2006.
-In summary- Service was satisfactory, the car was fine and we had no problems whilst on our holiday. Having said that, we didn't exactly travel around much, so had less risk of any on-the-road accidents or bumps whilst parked up. We had to pay up front for a full tank of diesel and so that added an extra cost that would have been good to manage ourselves! They are reasonable value for money as far as car hire companies go, but nothing to rave about. Check the small print for the hidden extras you have to pay on arrival to collect your car. I would shop around a bit before making your choice - if the quote is about the same, check out the extras - if they are free (child/booster seats, better insurance cover and filling up from empty with your own fuel requirement) go with an alternative company and write a review to let everyone else know you've found a good service!
Thanks for reading my review - I hope it was useful.
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Advantages: Fantaastic website fantastic service - All together a pleasure Disadvantages: you may not get the car you book BUT will be as good if not better
rachel1431 27.07.2005 (27.07.2005)
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