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4 Reviews

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I needed a car for a business trip in Marseille, France for 5 days so I booked a car through cardelmar.co.uk 12 days in advance. When I made the reservation the email said that they had first to... more

User Reviews

for CarDelMar

Rating Summary based on 4 reviews

  • 5 Stars
    0
  • 4 Stars
    1
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    3

Detailed rating

  • Atmosphere
  • Cleanliness
  • Family Friendly
  • Standard of Menu
  • Standard of Service
  • 1.8
  • 2.0
  • 1.8
  • 2.3
  • 1.8
  • 4 of 4 Ciao users found the following review helpful
    Picture of JennifferScott

    JennifferScott

    User recommends the product

    Advantages Advantages low prices

    Disadvantages Disadvantages -

    About two months ago my partner and I went on holiday to Italy. While discussing our holiday plans, my partner thought that hiring a car for our trip would be a good idea as it would give us greater freedom to explore. However, I was not 100% for the idea, I had never hired a car before and I heard so often about extra costs and vehicles in terrible condition. Regardless of my skepticism we decided to check out some comparison sites and came across carrentals.co.uk. We entered our specification (two weeks in Pisa from 15/05/2010 until 29/05/2010) our search results showed a list of prices ... more
  • 4 of 5 Ciao users found the following review helpful
    Picture of Skoblar

    Level 1 Skoblar

    Member since 27/07/2012

    Reviews written: 2

    User doesn't recommend the product

    Advantages Advantages NONE

    Disadvantages Disadvantages not reliable at all - bad customer service

    I needed a car for a business trip in Marseille, France for 5 days so I booked a car through cardelmar.co.uk 12 days in advance. When I made the reservation the email said that they had first to check the availability of the car and they will get back to me (why would they advertise for that car if they don't know if it's available in the first place ?!!!). After 5 days still no email or phone call to confirm the reservation so I repeatedly tried to call them and finally could reach them at 10p/min and I was told on the phone that the car was not available. When I asked to know why they did ... more
  • 0 of 1 Ciao users found the following review helpful
    Picture of Teuferino

    Teuferino

    Advantages Advantages Cheap advertised rental rate

    Disadvantages Disadvantages Terrible and dirty car, high fuel surcharge

    We had reserved a car in the Renault Scenic class at cardelmar and received a voucher for Record Rent a Car in Palma de Mallorca. Service at the airport was unfriendly, but efficient. The car turned out to be a Tata Indigo. I was not even aware that Tata is selling cars in Europe. For somebody used to Western European cars, the Tata is a total joke: no radio, a motor that is so loud that you can hardly talk if you drive at the freeway at 100km/h, electric windows that do not close tightly, seats that hurt if you use the car for longer stretches,.... Safety-wise, the car leaves a terrible ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of batham

    batham

    User doesn't recommend the product

    Advantages Advantages pretty good price

    Disadvantages Disadvantages you get ripped off

    Cardelmar advertise no hidden charges. Europe car is their partner in Lanzarotte and are operating a con. Only on pick up and after youv'e paid do they tell you the terms and conditions, you take it full and bring it back empty. The charge is 59 euro's. Do the maths! Petrol is 0.95 euro's per litre, to fill a 44 litre tank from completely empty would be 41.8 euro's. For this they want to charge you 59 euro's. Thats rip off 1. Now rip off 2. The car does 50 mpg easy thats just over 11 km/litre, on a weeks holiday in Lanzrotte a small island about 65km by 35km you try doing 500km. Thats the ... more