My wife and I recently took a carnival cruise on the Fantasy (The 4 day cruise out of Port Canaveral) as part of our honeymoon. Thank god that it was only part or it would have ruined the entire thing.
To start, when we arrive we had to sit at the airport for an hour and a half waiting for a delayed group of people to arrive and ride the bus with us to the boat, which I understand and had it been the only thing that went wrong the trip would have been great.
We arrived at the boat and were checked in with no problems, and headed to our rooms where we discovered that the paging system was broken so we had no way to contact the room stewart.
The room, while nice was not that well kept up, about half of the light bulbs in the room were missing or burnt out and the bathroom had spots of mold around it. We were up on the verandah deck in one of the suites so we were happy even with the minor problems. After the cruise we had a chance to talk with another group that had been on the same boat (This had been our first cruise, but they had been on several) and the group said this had been the worst cruise they had been on, they told us about their experience, and that they had MOLD on their TOWELS!!! Now mold on the wall in the bathroom, no big deal... but on the towels????
The first day went by without any problems, we walked around the boat and enjoyed the trip off the boat to visit the dolphins (Which I highly recommend!) but while we were walking around the boat we noticed a lot of trash tossed here and there and none of the Carnival employees were even attempting to clean it up. At one point I watched a Carnival employee watch a empty Coke can roll around on the deck and then just turn and walk away leaving the can to enjoy its tumbles.
On the third day we finaly decided to try out the pool (Note: the waterside was open about 3 hours every day.) We undressed and tossed on our suits grabbed our towels and headed to the pool were we climbed in, turned around and looked at the wall. Growing on the wall was at least half an inch of algae, under the algae was a layer of rust, and where te algae and rust were parted there was mold. We quickly left the pool and ran back to our rooms to shower and clean off.
There were other problems, we went to the "Leggo building contest" and sat and waited and waited and waited while the Carnival employee that was running it talked to a friend of his. Then when I asked him when the event was going to start, he asked "You her for leggos?" Which I of course answered with "Yes, along with the other 16 people in this room you've been looking at for 15 minutes." The leggo building contest finaly started, but we left before watching it.
When we would call and complain, or complain to one of the employees, or even mention something to an employee it was met with disdain and a rude response.
Thanks to this cruise, we will NEVER step back on a Carnival cruise line boat.
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Advantages: Entertainment, a great opporunity to see a few different places on one holiday Disadvantages: food limited at night, slow room service, small-ish ship
liz1102 07.08.2006 ·
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