It is easy to see why this so called hotel has a self appointed 4 star rating. The web descriptions and photos do not really show a true picture. (Clever photographer) and do not indicate that the rating is self appointed.
We booked a double room for 4 nights at a reasonable price between 125 - 145 per night between Christmas and new year.We arrived at the hotel prior to booking in time and walked into what I can only describe as the seediest reception I have ever visited, gloomy and stale. The gentleman at the desk however was very friendly and helpful. He informed us that we were in room 103 and that it was one of the best rooms. A good start. (Thank goodness we were on the First floor, No lift!!) The hotel appeared to be reasonably clean but smelled musty.
The Room: Small, very small. It had an overpowering smell of shake 'n' vac and bleach. The carpet was filthy and the mattress on the bed reduced to about 1 inch when the bags were placed on it.
Traffic sound was not too bad, no air con (but there was a fan in the corner. There was a small table in the corner with two SMOKED glass cups (I had some of these in the seventies!!) Nice shortbread biscuits though.
The en-suite shower room looked as if it was an afterthought and had been built inside the existing room on top of pallet boxes (you had to step up to get in). Overall, the room was poor and depressing. We stayed the first night and had breakfast, which I must say was good and was situated in a pleasant and clean basement room. All the staff were pleasant and helpful.
The web descriptions state that this hotel (B&B) has been decorated to a high standard ??? They should ask for a refund. We cancelled our stay and booked into another 4 star at a slightly higher cost with greatly improved facilities. Would we stay again? No
I think it is wiser to shop around a bit and maybe pay a little more for better standards.
This review sounds harsh but it is the truth, sadly. Once again I must state that the staff were not at fault and were excellent.
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Jan 10th, 2008
(Jan 4th, 2008)
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