Having had a poor meal on my first visit I decided to give Cayenne a second go. My mistake. Booked a table for 9pm on Sat 12th April 2008. Although there were many tables available my partner and I had to wait almost twenty minutes to be shown to our table. Starter of pork pot stickers was doughy but had good flavours. After waiting for well over thirty minutes after our starter was cleared, our waiter noticed we still didn't have our main courses (2 medium rare steaks). He came to tell us our main course was in the process of being plated. When it came out the food on both plates was cold (steaks, mashed potatoes, shallots and sauce). The side order of chips were hot. A waitress took our plates and side order away. The same steaks etc came out one minute later still cold but on hot plates. The steak piece I had cut into was hidden under another slice. We had to ask for our side of chips and the same bowlful eventually came out but had started to go cold. We noticed the table beside us hadn't their main courses even though they were seated before us. We also saw food from three other tables being sent back to the kitchen. Paul Rankin appeared for a period in his chef whites to wander around the restaurant and chat to staff while his kitchen was obviously falling apart. A bitterly disappointing experience and one not to be repeated. The waiting staff really did their best and were polite and apologetic. The manageress to her credit took all food items of our bill and we only paid for our drinks
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Apr 13th, 2008
helpful by (83%):
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