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SHOPPING > Travel > Europe > Italy > Rome > Rome Hotels > Champagne Palace, Rome > Reviews

Champagne Palace, Rome

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Champagne Palace, Rome

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No fizz in this champagne!

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1 Aug 14th, 2008 

6 Ciao members have rated this review on average: helpful

Advantages:
location  -  next to the termini station

Disadvantages:
everything else

Recommendable No:

Detailed rating:

Quality of Rooms

Standard of Service

Quality of Food & Drink

cass30

cass30

About me:

Im 30 years old, getting married next year, one son aged 5. I work in the travel industry and have...

Member since:14.08.2008

Reviews:8

Oh Dear. What was meant to be a nice suprise weekend of luxury for my partner turned out a disaster.
I booked the Champagne Palace based on its location and the fact it was advertised as a 4 star hotel. It is literally across the road from the Termini station which is its only plus point.
On arrival we went into reception and were given a room on the 4th floor. the hotel has one lift which you can see down the lift shaft - not great! Our room was 9 foot long by 8 foot wide. There was barely enough room to move down the side of the double bed. The plug sockets were hanging out of the wall, the light fitting out of the ceiling in the bathroom, the minibar has an open can of coke and bottle of water which was warm, the air conditioning unit was hanging out the wall and when we tried to open the window the handle fell off!
We approached reception still with our cases and advised we wanted to move. It took ovr an hour and several calls to the manager before we were advised they had a ground floor room which was an upgrade, however we would have to pay more. This was clearly not going to happen.
The ground floor room was very nice, although still not 4* and incidently if you go to the hotels website this "deluxe" room is what they show as standard!!
Having only travelled to Rome for one night this has really put a dampner on our short break.
Oh and there was no mini bar - and room service - an old man who watched the night desk who went to the corner shop to get you water then charged you €5 per bottle!!!
I would not recommend this hotel to anyone. It hasnt put me off Rome but I will certainly be prepared to pay more money although I have to say I didnt think £100 a night was that cheap! 

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Comments about this review »

manlybeach 14.08.2008 15:48

Sounds dangerous to me with electrics hanging off the wall! One to be avoided I think! xx

just.bcoz 14.08.2008 14:00

good review, sounds like a waste of money

pixie65 14.08.2008 13:18

what a nightmare - tip for higher ratings, check out other reviews for ideas of what details to put in. also read and rate people who rate yours that earns you points and people will remember, Torr has fab reviews hes worth checking out- good luck x hev

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