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Chiltern Railways

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... Well those three words certainly don't go with Chiltern Railways, who I use a lot. They provide services between Birmingham, the West Midlands and London. Frequency of trains ~~ Out of the many times I have used Chiltern Railways the train has never been more than 5 minutes late. And ... Read review

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1-4 of 4 reviews Show most helpful reviews first Newest first

 

Community Level 5Disillusio...

Disillusioned

CHILTERN RAILWAYS

AdvantagesOn time, new trains, comfortable

DisadvantagesPricy to only go a few stops, trains are infrequent on Sundays

"...words certainly don't go with Chiltern Railways, who I use a lot. They provide services between Birmingham, the West Midlands and London. Frequency of trains ~~ Out of the many times I have used Chiltern Railways the train has never been more than 5 minutes late. And usually it is dead on time. Yes I bet your thinking if only all British rail services were like Chiltern Railways. Trains are very frequent in the week and on Saturdays but trains ..." Read review
04.09.2001

Ciao members have rated this review on average: very helpful

Blimey, a good train company

AdvantagesComfort, sensible ticketing, Marylebone's free toilets

DisadvantagesPhone-free carriage doesn't work, Snow Hill is cold

"...is due here. My experience of Chiltern is through their Birmingham Snow Hill to London Marylebone services, so perhaps my comments won't apply to their other lines. I would doubt that, though, given their excellent performance here. Birmingham to London is one of the very few rail routes where there is genuine competition between operators. At the top, you have Virgin - when it is working, it's often an excellent service, but "walk on" fares ..." Read review
24.01.2001

Ciao members have rated this review on average: very helpful

Community Level 1huw140269

huw140269

I hate this company

AdvantagesNone that I can think of

DisadvantagesTime keeping, rudeness and complete lack of anyone to make a desicion

"...complained to a manager at Chiltern who said that this was totally unacceptable and my money would be refunded if I wrote in. I also stressed that if I hadnt have had £50 on me there should have been someone on site to resolve this situation. The manager in question agreed. Two months later I have had no response from my letter. I telephoned to speak to the same person but was told that he had left the company and that there was no record of my ..." Read review
09.03.2006

Ciao members have rated this review on average: helpful

Community Level 1seanjkeating

seanjkeating

Chilly!

AdvantagesComfortable, reliable, frequent, scenic, cheap

DisadvantagesCold air conditioning, not enough new trains at weekends

"I use chiltern railways a great deal and i enjoy it. They are the best commuter operator in britain and out of the three years i've been travelling with them, i've only experienced one serious delay. The delay was a failure of our train that delayed us an hour, but this was resolved as quick as it could've been and a substitute train was sent to pick us up. Elsewhere, Chiltern is a very reliable train service offering very cheap tickets that don't ..." Read review
12.01.2006

Ciao members have rated this review on average: helpful

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