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Never Again

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1 Dec 15th, 2008 

66 Ciao members have rated this review on average: very helpful

Advantages:
Food is quite good

Disadvantages:
Outrageously over - priced and a theme park atmosphere

Recommendable No:

Detailed rating:

Value for Money

Standard of Menu

Atmosphere

Standard of Service

AndrewPo

AndrewPo

About me:

I have now added photos to my old travel reviews. For more photos see also: www.squidoo.com/A...

Member since:15.06.2008

Reviews:43

Members who trust:55

I had always thought, long before Gordon Ramsay's day, that dinner at Claridges would be one of the most perfect dining experiences possible, surrounded by beautiful art deco ambiance, with faultless unobtrusive service, immaculate food and presentation all for a high but justifiable cost. I dined there yesterday for my first and last time. I should perhaps wait to write this review until a time when I am less angry, but at the moment my bank balance is still smarting and I feel insulted. It was a special occasion; a birthday celebration for a very good friend, so no expense was to be spared. We booked over three months in advance and there was a £75 cancellation fee per person, so we expected it to be fairly expensive. I am not a fan of Gordon Ramsay's foul-mouthed unintelligent lowbrow TV persona, but I assumed that this was simply a way of getting publicity. He is after-all, now, the highest paid chef in the world. (My opinion of Gordon Ramsay is not shared by most people I have spoken to. I also controversially hate Las Vegas, I've never seen Star Wars and I think Harry Potter is not suitable reading material for adults, so you may disagree with my opinions)

Claridges Hotel is beautiful and glamorous with a sophisticated feel and it's slightly fading art deco splendor. The impeccably mannered staff ushered us towards the three bars as soon as we entered the building escorted from our taxi by men with umbrellas. All of the bars were completely full and lacked enough atmosphere to entice us to stand while drinking, so aperitifs had to be consumed at the table. One of the huge number of waiting staff explained the drinks options, made recommendations and even poured out two sherry samples for an indecisive member of the party, although omitted to mention any prices (so that was one of the shocks to come later) We were presented with an al la carte menu with three courses for £70 and a six-course "Prestige" taster menu for £80. There was a certain amount of encouragement for us to take the more expensive option and then we were presented with a white truffle to sniff and given more pressure to upgrade to the truffle option (another £15 each); one course could be replaced with a truffle risotto. I found having a truffle stuck under my nose a little patronising and felt it had the whiff of their condescendingly assuming that we had never seen or smelt a truffle before, nor eaten in a posh restaurant for that matter. Only one of our party succumbed to this enticement.

The sommelier arrived and steered the wine decision-making away from the inexpensive (sub £40) bottles, so we ended up with a very pleasant £65 bottle, which was followed by another three courses later. Bread-sticks and dips were served although they chose to call then canapés. The six courses were good although none that I didn't think I could have done myself just as well and apart from the truffle upgrade and the main course, there were no options. A request for an alternative to the first-course, white onion soup was met with the suggestion of a "beetroot salad", which turned out to be a very small piece of beetroot and not much else. The soup was pleasant, very small, but really nothing special. The second course was foie gras and a selection of tiny morsels of contrasting flavours (none particularly note-worthy) The third course was a tiny crayfish served with some sauce (1000 island dressing perhaps?) or the truffle risotto substitute.

The main course was a choice of pork-belly with juc (a thin, quite pleasant gravy) or a fish course, both of which were small with minimal vegetables, carefully arranged and glued to the plate. This was followed by a cheese course or cheeses from the trolley (for £8 supplement), which we all opted for. The cheese selection was excellent although I cannot give Mr. Ramsay the credit for that. The final dessert course was a hot fondant cake, which was very rich and pleasant.

Overall at this stage we felt the service had been fine if a little sycophantic and the ambiance almost as good as one could have hoped for. The incredible hierarchy of waiting staff from the lowly tray carriers to the over-friendly chatter-uppers who are there just to flatter the guests and laugh uncontrollably at our jokes controlled the service with military precision. One of the chief-chatter-uppers then offered us the chance of a lifetime to actually see round the kitchens. What an honour (although my second least favourite Gordon was not in residence). It turned out that every table was offered this treat and small coach parties seemed to be proceeding their way through the kitchen continuously, breathing on the food as it is prepared and chatting to the staff as they handle every item on every plate, gluing each vegetable in perfect place with some white gunk. This was not a useful nor interesting experience and took away what little mystique was left of this massively over-priced dining experience. We were again given the chance to sniff a truffle.

Feeling insulted and patronized by this stage I was then presented with coffee and the bill. £700 for four of us, including the £50 round of drinks we needed in the bar afterwards to recover from the shock. This is a theme park dining experience for people who worship Gordon Ramsay and who have never been to a decent restaurant and even then it would be appalling value for money. Do not go there. Use the money to go somewhere nice for the weekend. 

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Comments about this review »

jo145 11.02.2009 12:30

What a price to pay! Jo x

suehome 22.01.2009 14:05

Horrific price, amusingly reviewed considering the shock you must have felt. I can't agree about the early Harry Potter books but in complete symapthy for Las Vegas and GR...............Sue

kevin121 21.01.2009 14:50

Fab review, shame we have a difference of opinion on Las Vegas! Rachael x

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