Comfort Inn Manhattan, New York City

Yes, 2 hours after arriving in New York while we were happily shopping away at a great Macy's sell all the lights in NY went out!!!!

Fortunately, we were staying at a hotel that really looked after their clients! The service during this difficult 2 days was above and beyond the call of duty. There was ABSOLUTELY NOTHING that the staff could have done to make it any easier. They kept us very well informed of the progress of electricity going on in the city (even sending us to where they knew places could serve us food in AC), provided bottles of water in the hot weather and iced flannels to help cool us off.

Now, once the electricity was back on, the wonderful service continued. The desk staff were so informative and really worked hard to make your stay a good one. The desk staff booked us a helicopter tour (which was an amazing experience), gave us VERY detailed information on where to tour and how to get there and then booked our taxi to take us back to the airport. Shockingly, while waiting for our taxi to arrive a limousine arrived and it ended up being OUR taxi. We arrived in style to the airport! People thought we were famous!

Now for the details!

Location:
Located in heart of Garment District between 5th & 6th Ave. 1/2 block from Macy's, Empire State Building & Madison Sq.Garden. 3 blk.to Penn Station.

Amenities:

Continental Breakfast FREE
Coffee, FREE
Elevator(s) (Some smaller hotels do not)
Hair Dryer
Iron & Ironing Board
Message Alert Light
Newspaper, Free M-F
Non-Smoking Rooms Available
Radio, AM/FM
TV, Cable/Satellite
TV, Remote Control
Voice Mail

Lobby:

Small but very nice! It is decorated in the classical style that gives a very good first impression. It was all clean and shiny and made me glad to have booked it.

Room:
The room was not of extreme size. However, it was very comfortable with a massive king size bed that was a bit soft and seemed to wrap around you. A sofa, lamp tables, dressing table with drawers rounded out the furniture in the room. The decor was more classical but tasteful and comfortable. The bathroom was small but adequate with a bath/shower, toilet and sink. There was a further closet for your clothes and luggage. There was also a safe deposit box in the closet you you could use for a small fee. I definately suggest this for ANY travel you do.

The room was very clean. When the electricity went back on, the cleaning staff were in VERY quickly to get everything back up to standard.

Views:
None! This is not the hotel for wanting views of NY. Mostly you will see the brick walls and windows of the buildings across the street.

Cost:
It was about $150 or £80 per night for 2 adults.

ONE OTHER NOTE:

Before we arrived, I emailed them about a few things I wanted to clear up and know for the 2nd leg of our trip. They were quickly to respond and very friendly in their information.

In the end, we were very pleased to have chosen this hotel. Many more expensive hotels had their clients sleeping in the streets during the blackout! After the blackout it continued to shine in it's service and quality.

I definately would recommend this hotel!