The Reading Lake Hotel (fka Copthorne Hotel Reading) is a delightful 4 star hotel located next to a 33 acre lake which is one of the reasons I chose to book this for a 3 night getaway for our wedding anniversary. The hotel has over 80 rooms all of which have private balconies overlooking the lake. At the time of our stay the hotel was called the Copthorne Millenium Reading (not to be confused with the other Copthorne in Reading – the Madejski).
I found the hotel quite by chance whilst browsing the internet to find a relaxing place to spend a few days. I found when trying to book through the website that I couldn’t figure out exactly which package I wanted so I called them directly and spoke to an extremely helpful lady who as it turns out was Christina, Reception Shift Leader. She talked through the various deals they had available and I decided on a 3 day leisure break which included a Superior Room, full English & continental breakfast each morning, late check out of 4pm on the last day and club extras for 2 - all for just under £240 (including VAT). My credit card number was taken over the phone to reserve the room (but I was advised that I would not be charged until I checked out).I asked if I could have an email confirmation and this was sent within minutes and everything about our booking was clearly explained in the email for which I was grateful (after having previous experiences at other hotels of being told an email would be sent and receiving nothing until chasing at least once). The email also clearly explained if the booking needed to be changed or cancelled this could be done up until 2pm on the day of arrival.
ARRIVAL AND CHECK IN
Several weeks later we arrived at the hotel after a rather interesting journey - the hotel is situated in a rather rural part of Reading. The actual area is called Pingewood and can be reached by leaving the M4 at Junction 11 and taking the A33 towards Basingstoke. Once you turn onto the A33 you need to turn right at the first roundabout - but here lies the problem - when we arrived at the roundabout, it wasn’t there anymore (roadworks which I understand will be going on for quite some time); so you need to go to the next junction and do a u-turn and drive back to take the exit to take the road to Pingewood. It’s a rather long and windy road for 2 or 3 miles but a mile or so down there are quite clear signs to the hotel so it was easy to find. Reading Station is about 15 minutes by taxi and will cost about £15-20 to reach the hotel.
As we drove into the car park, we were slightly dismayed not to see the 33 acre lake, for a moment we thought we’d been conned with the beautiful photos on the website but we didn’t panic - the entrance to the reception looked very smart with a few steps going up as well as a slope for wheelchair and pushchair access as well as for those dragging wheeled luggage. We assumed (correctly) that the lake was on the other side of the hotel.
As we approached reception, we were met with a beaming smile from Ania who asked for the name the room was booked in.