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Satisfactory

ProRelatively punctual, few cancellations, staff are ...

ConsPrices are stupid, Peak system is stupid, lack of ...

I have spent much of the last year traipsing up and down the country from Stoke to Birmingham and back again on the CrossCountry trains and I believe that gives me more than enough experience to be able to give credit where credit is due and for that matter to also have a good old rant. Because...

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Super

ProFriendly staff, some good value ticket offers

ConsDelays

The butt of jokes about the rail network, poor Virgin has to deal with some of the worst of ex-British Rail rolling stock. The Train Operating Company with the 2nd longest amount of Route Miles, the company operates services across the UK, from Edinburgh, Aberdeen and Newcastle though to Plymouth...

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Frequency of trains
Reliability of trains
Speed of trains
Safety of trains
How extensive is their Rail Network?

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Super

ProA straight through journey, trains are usually on ...

ConsNoisiness of the Quiet Carriage! Seats are outdate...

I was trying to think of a train related song before I started writing this, sat on the train as i am at this moment. Perhaps you can. Light bulb moment! 'the runaway train came down the track and she blew, she blew', actually that’s probably not really something you want to sing or think about...

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Good

“no virgin here”

published 24/03/2001

Pronone at all

Consnone

Dear Mr Virgin, When I was young I was taught proverbs and one that did stick in my mind was jack of all trades master of none. The trouble is you may be a superb entepreneur and very good at getting people to part with money to provide funds so that you can extend your empire but each individual...

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Frequency of trains
Reliability of trains
Speed of trains
How extensive is their Rail Network?
Ticketing System

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Satisfactory

ProPleasent Staff, always there to help!

ConsNo leg room, very dated, uncomfortable seating, an...

When the company Arriva took over the franchise which Virgin Trains previously held before the 11th November 2007 the Voyagers were still as bad as they are today. But since then I believe that they have done very little to modernise their second had rolling stock and as a result their journeys...

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Product Information : CrossCountry

Manufacturer's product description

Ciao

Listed on Ciao since: 24/03/2001