Crowne Plaza (Birmingham) > Reviews > Crowne Plaza (NEC)

Author's product rating:   

Value for Money	Good
Quality of Rooms	Excellent
Standard of Service	Excellent
Quality of Facilities	Excellent

Advantages:	Friendly staff, Excellent facilities
Disadvantages:	none

Recommend to potential buyers:

yes

Full review

There are two hotels called the Crowne Plaza in Birmingham. As I found out at my peril... Ill explain later.
The first one is the Crown Plaza in the City Centre which is the one mentioned in the other review.
The one I stayed in is the one situated next to Birmingham NEC and is the one I have stayed in quite a few times.
I have to say I have nothing but good things to say about this hotel.
The most recent stay was when I booked us in before going to Prague. I had mistakenly booked the City Centre Hotel by mistake. I wanted the one by the NEC because of the Free transfers to the airport. On arrival the staff were very helpful in sorting out cancelling the reservation at the other hotel and getting us a room at their hotel. We even had a free upgrade and I dont know why!
The staff are very pleasant and helpful providing good local knowledge on places to go.
The hotel itself is very clean and the facilities (sauna, gym) etc are fantastic. The food is wonderful, the only drawback being the price (around £18 for steak meal), but when you taste it its worth it!. The breakfast was excellent a large buffet from english breakfast to continental.
I would recommend this hotel to anyone who is visiting the NEC or who plans to travel from Birmingham Airport. You can park at the hotel why you go on holiday and you can book all in packages which include parking. We did this before we went to greece last year. The hotel cost us around £160 which included 14 days parking.
This is definitely my choice of hotel in birmingham. I have no experience of the Crown Plaza in the City centre as I have never stayed there so just bear in mind that this is the one by the NEC.