Crowne Plaza Hotel Birmingham NEC, Birmingham

Advantages: Friendly staff, Excellent facilities
Disadvantages: none

...There are two hotels called the Crowne Plaza in Birmingham. As I found out at my peril... Ill explain later. The first one is the Crown Plaza in the City Centre which is the one mentioned in the other review. The one I stayed in is the one situated next to Birmingham NEC and is the one I have stayed in quite a few times. I have to say I have nothing but good things to say about this hotel. The most recent stay was when I booked us in before going to Prague. I had mistakenly booked the City Centre Hotel by mistake. I wanted the one by the NEC because of the Free transfers to the airport. On arrival the staff were very helpful in sorting out cancelling the reservation at the other hotel and getting us a room at their hotel. We even had a free upgrade and I dont know why! The staff are very pleasant and helpful providing good local... Read review

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Advantages: Excellent location for the NEC and airport. Fantastic customer service.
Disadvantages: None

...I stayed at this hotel in November 2006 as I was in Birmingham for a business conference which was being staged at the NEC. As normal our company travel agent (who shall remain nameless) messed up the booking and despite being asked to book this hotel (complete with postal code) had managed to book my colleague and I into the city centre Crowne Plaza. On arrival and discovery of the mix up we steeled ourselves for a fight (mainly with the travel agent to try and get them to sort out the mess they had created - not for the first time!) However it was completely unneccesary. The hotel staff were fantastic and arranged a transfer with the other hotel and booked us into two beautiful suites. I stayed in the Hendrix suite which contained cd's of his music, complimentary copies of Vogue and Q magazines and a corner balcony. We ate in... Read review

Ciao members have rated this review on average helpful

Advantages: 4 Star hotel, Situated in good location, Friendly staff, Beautiful hotel, Good hotel facilities
Disadvantages: Expensive

...are. The rooms have just a nice feel to them you can feel the build quality in the rooms the beds are comfortable the desk is made from oak tree they look and feel great. One thing that I usually find with hotel room bathrooms is that they are small and in fact too small I feel like I don?t have enough space to stand in them and that it cannot be comfortable. However the bathrooms in the Crowne Plaza are perfect they just look beautiful and posh. I had enough space to stand around; I had space to put my clothes and enough room to shave without banging into the mirror I guess you can get my point. Bed and breakfast As part of the deal that I got was evening meal and breakfast included with the rooms (We had to pay for drinks) but it was a very good deal. We went down for dinner and were greeted by a very helpful member of staff... Read review

Ciao members have rated this review on average helpful