Flight safety of trans - atlantic flights no longer a concern
Disadvantages:
Safety feel of internal flights in Cuba
Recommend to potential buyers:
no
Full review
Having read multiple reviews we were somewhat concerned with our Air Cubana trans-Atlantic flight from London to Holguin. We were much relieved though to learn that new Airbus A330 planes leased from Norwegian Novair are now used on this route. Economy class is a big squeeze and while this is bearable on an Easyjet flight to Amsterdam it becomes rather straining on a nine-hour flight. Don't expect too much in terms of in-flight entertainment – bring your own books and games. The quantity of in-flight food and soft drinks seems to vary on different flights so be prepared. Flight staff is friendly although not very professional.
Our second somewhat more worrying chapter to the Air Cubana story was our internal flight from Holguin to Havana. Contrary to all expectations the plane took off 30 minutes BEFORE scheduled departure. 40 minutes into the flight we were forced to make an emergency landing at Camaguey airport due to "operational difficulties" which turned out to be a technical fault with the old Russian plane. After a 5-hour wait (for a spare part to be flown in from Havana) and a simple meal (courtesy of Cubana airways) the plane was "repaired" and we continued our bumpy journey.
More details
Class flown most frequently
Economy
How often do you travel with this airline
First time
Where did you book
Travel Agent/Tour Operator
Safety
Satisfactory
How well does it cater for disabled people
Don't know
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