I am a 40 Year old single guy who has a busy lifestyle and love to cramm in as much as I can so to d...
I am a 40 Year old single guy who has a busy lifestyle and love to cramm in as much as I can so to do that I have to be careful how I spend my money so the opinions here really help.
Member since:26.07.2000
Reviews:41
Members who trust:4
We arrived at our respective home destinations last night having received an upgrade that was very welcome indeed. Our major concern is that all our luggage delays seem to have been at the same source even though Janine Hunter and myself travelled from Dublin via London , our bags were missed from the connection even though there was 1hour and 50 mins between flights and were x-rayed by Air France at 05.55am the following morning. My sister after waiting 1hour and 30 mins to check in was called forward as the flight was closing and this was the reason for the missing luggage as well having no time to shop or make it a comfortable start to a holiday. On our 4 day visit to Prague a total of 1 hour and 20 minutes of phone calls to you baggage department in Prague, shopping for essential items to tide us over before any luggage arrived, registering the complaint at Prague CSA offices travelling to and from we must have had a t least a day wasted in running after our luggage in total. My sister Rand never got her luggage at all until she returned to Heathrow and asked at the lost luggage department , they had seen that the bag that was originally to be forwarded to Prague was not hers at all, but when she asked to physically have a look herself she found it immediately so are your agents at Heathrow telling the truth when after a full description given on arrival in Prague they say that they could not find it? Prague is a lovely place and we would go there again but we have no confidence that next time will be any better. What a shame that CSA is getting the bad name when Air France handling is at fault. Especially as in-flight service and Prague airport were a delight
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