Advantages Excellent service, beautiful grounds, superb accommodation
Disadvantages Not close to public transport access
I have to say that this hotel is absolutely stunning! We were visiting friends who live in Norwich, and knowing our love of good accommodation, suggested Dunston Hall.Set over 100 acres of stunning grounds, you are greeted after a drive down the long entrance road, by at first impressions a beautiful Elizabethan manor house - We later found out that it was actually built in the 1850's on the site of the original manor house!
There is ample parking with several disabled parking bays close to the reception entrance. We were warmly greeted by a member of staff, who was on door duty and found the reception staff equally warm and welcoming as we checked in.Our accommodation was in a separate wing/block which was reached by a connecting hall from the main reception - (Note: I have mobility problems and found the walk not to tiring, but if you have severe mobility issues it could pose a problem - I do know that the hotel does have a number of rooms that are wheelchair/disabled friendly.)
Our double room was on the 3rd floor, and was of a good size - Even with the Queen Size bed, that both I and my partner found so comfortable, that it was a trial to get out of it every morning! The room decoration was smart, clean and contemporary with plenty of cupboard/drawer space, with the usual facilities of complimentary tea/coffee, internet access (additional charges apply), TV etc. Another touch that we found nice was that the window could be opened. Although fully air-conditioned, it is sometimes nice to be able to let in fresh air, which we have found in many hotels is impossible as the windows are secured shut. The bathroom was also a good size, with a bath and shower over it, again the cleanliness could not be faulted.We had booked our accommodation inclusive of breakfast, which was served in the brasserie. It was self-service, with plenty of choice - cereals, fruit, yoghurt and the selection for the full English breakfast was superb - eggs (scrambled or fried), bacon, 2 types of sausage, fried bread, beans, tomatoes, hash browns! Toast and coffee/tea was served at the table. We went down for breakfast at around 0830 everyday, and had no problems with being seated, but we did notice that after about 0900 - 0915 it did become busy, and there was always a small queue as we left of people waiting to be seated.
We also had lunch in the brasserie on the Saturday, when we invited our friends to enjoy the surroundings. We found the waiting staff very friendly and attentive, and the food was excellent. One of our friends had the Thetford pork loin, one had the organic salmon, and three of us opted for the carvery which on weekends you had to have two courses, but given the selection of starters and desserts was no real trial! - We naturally went for the dessert option! We also had drinks and a couple bottles of wine - No-one in our group could fault the quality and service, especially when the member of waiting staff overheard us wishing our friend happy birthday - She asked if we would like some balloons - and a few minutes later came back with a bunch all ribboned and weighted!
Attention, this is the first review from this author
Instead of giving a negative rating, consider:
Help this member by giving your advice
Report fraud (for example plagiarism) or other issue with the review to the Ciao support team
Add your comment