took 3 phone calls before they actually reserved the interconnecting rooms I asked for. Rooms were supposed to be available by 3.00pm. At 4.30pm we were still waiting for the childrens rooms to be cleaned. The cover on the tv standby switch was missing, showing the circuit board. Great for little fingers. The bath cold water tap could'nt be turned and the knob on the shower in the childrens room came of in my hand. The fascia underneath the sink in our bathroom was kept on by selotape. There was an 18 inch tear in the duvet cover. No disabled bays in the parking area near reception and parking was a nightmare. Small bays and people were parking anywhere. The ramp was steep (to say the least) and lopsided. My husband had to walk at my side to stop me falling of my electric scooter and the children had to push as the scooter was'nt made for such climbs. We ordered meals in the rooms but had to ask for a table as my children had a small one but we did'nt. A fold up trolley came with the meal. It kept collapsing and the crossbars on the bottom were thick with grease. We asked for all courses to be brought together but were told we had to ring down for desserts and coffee. When we rang they forgot the coffee. We gave up. It must be a new way of getting more tips. When packing up my son found an empty condom packet under the bed. This used to be a wonderful 5* hotel which I have recommended on lots of occassions to others but it now resembles a poor 3*. Never again.
How helpful would this review be to a person making a buying decision? Rating guidelines
This 18th-century mansion has award-winning cuisine, a fabulous spa and a 27-hole golf ... more
complex in its fabulous grounds.The historic Oulton Hall is Yorkshire's only 5-star luxury hotel. It offers a warm Yorkshire welcome and rooms with custom-made beds ...
Information:
Price is per double room per night and may vary depending on date booked...
The first Five Star hotel in the North of England Oulton Hall is a convenient starting ... more
point from which to explore the nearby Yorkshire Dales Surrounded by acres of rolling green parkland Extensive Leisure Facilities Rosette winning Bronte Restaura...
Information:
Price is per double room per night and may vary depending on date booked...
Oct 29th, 2005
helpful by (83%):
somewhat helpful by (17%):
