The hotels recommended for my family by the 'Experts' at dial a flight were not only extremely dirty but also in the red light district of town meaning we could not go out at night with our children and when asked if we could change, they refused to offer any help except for us to pay for the new hotels in full with no refund going towards the new hotel.
Dial a Flight had also booked another hotel for us in another resort for the second part of our holiday - this hotel was highly recommended again by dial a flight and when we got there, the hotel was undergoing full closure for refurbishment and the pools were closed! My children and wife were completely distraught. Dial a flight did change us to another hotel which was better but we had lost a day of our holidays in the saga.
When speaking to them, they were unwilling to help or put theor case into writing so i could follow it up when back in the UK. I now have no leg to stand on except to write in to them and it is their word against mine.
DO NOT USE THIS COMPANY - We are well travelled and never generally have any issues with bookings or never even complain. We have never even had any insurance claim made! So if we are complaining, they must be really crap!
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Advantages: ALTHOUGH YOU CAN GET THROUGHT TO THEIR OPERATORS BUT ITS IN THEIR INTEREST. Disadvantages: THEY ALWAYS F@#K SOMETHING UP, AND NEVER TAKE RESPONSIBILITY. I AM SO UPSET AND RATTLED. CRAP!!!!
sayno2dialaflight 30.11.2009 ·
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Ciao members have rated this review on average: somewhat helpful
Review of Dial A Flight
Advantages: 5 star service, efficient in the delivery of tickets, Some really good deals (cheap flight, and holiday deals- hence their name), Website is fast, clear, and precise with a huge array of different travel ideas (with a very useful search facility) Disadvantages: Cannot book online, and therefore have to call their "local rate" telephone number (their staff however are very helpful anyway, so not really a big problem), Can become a lengthy phone call if no availablity (however staff will usually do their best)
anthmack 30.04.2004 ·
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Ciao members have rated this review on average: very helpful
Review of Dial A Flight
Advantages: ALTHOUGH YOU CAN GET THROUGHT TO THEIR OPERATORS BUT ITS IN THEIR INTEREST. Disadvantages: THEY ALWAYS F@#K SOMETHING UP, AND NEVER TAKE RESPONSIBILITY. I AM SO UPSET AND RATTLED. CRAP!!!!
sayno2dialaflight 30.11.2009 ·
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Ciao members have rated this review on average: somewhat helpful
Review of Dial A Flight
Advantages: Warm weather all year round, Absoloutley beautiful beaches and scenery, Great wildlife tours i.e. Turtle beaches, Friendly and helpful people, generally cheap Disadvantages: Many products unavailable due to its remoteness, can be extremely hot from May to September, Excluding main cities - not many people speak english and will need an Arabic phrasebook
anthmack 09.03.2004 (13.03.2004)
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Ciao members have rated this review on average: helpful
Review of General: Oman
Jul 22nd, 2009
helpful by (83%):
somewhat helpful by (17%):
