Advantages: Good location. Clean. Disadvantages: Need to take a course in customer service
I was very excited to go to this Pousada as we had planned this for a long time as there is so much in the surrounding area to see.
On arrival we found parking to be a problem and almost none existent. We had to park down the road and carry our own luggage to reception.
At reception, although friendly, we had to wait a while to be attended to.
The rooms were clean and although small, were adequate. The bathrooms have been modernized, however grouting and tiling not done very well. Beds comfortable.
Breakfast was included and a large variety of breads, cheeses etc available. However, the service was appalling. It was self service however one had to request certain items such as coffee etc from the waiters. Again, trying to attract the attention of the waiters took time. When we were served coffee it was like dishwater ...
Advantages: Very professional and high standard of workmanship Disadvantages: None
I recently had my bathroom refurbished by Dolphin and was extremely impressed with the service I received, right from the initial sale through to the completion of the work. Their Customer Service staff were very professional and efficient and kept in touch with me every step of the way. The fitter was absolutely brilliant and transformed my dingy bathroom into a stunning wetroom. Nothing was too much trouble and he had to accommodate my work schedule, which he did without any complaints. His attention to detail was first class. I know its fashionable these days only to comment on negative experiences but I merely wanted to offset that with some positive feedback. I am airline cabin crew so understand just how difficult and demanding the general public can be. Well done Dolphin and I would not hesitate to recommend you to any of my ...
Advantages: One-stop shop for a complete bathroom rebuild Disadvantages: Expensive. Watch out for the extras!
I am breaking off from DIY to write this opinion for two reasons, one – my wife has just washed the kitchen floor, and I’m captive on the wrong side of the wet area, and two – the reason for my need to be wasting good un-metered off-peak surf-time on DIY, Dolphin Bathrooms.
About 3 years ago, I succumbed to the “a proper shower would really enrich my life” pressure coming from Mrs Bnibbles. Since I prefer a good wallow, we had to compromise on a corner bath with a power shower enclosure. Not being the world’s best plumber or most enthusiastic tiler (motto – “don’t worry, it’ll look alright when it’s grouted”), we reached for the Yellow Pages.
Having at least heard of Dolphin, combined with a friend rating their shower units as being very reliable, we got them ...
