Reviews of Dominican Republic Hotels »

BEWARE!!!

Advantages: Beach
Disadvantages: Nasty customer service and security

...Cana, Dominican Republic, read this!! Paradisus Punta Cana resort staff couldn't care less for its guests safety and wellbeing!! I would like to warn travellers who are traveling to Punta Cana about the bad experience we had at the Hotel Paradisus Punta Cana by Meliá this last July. We were robbed from the safety box in our room of all our cash and my wife´s credit card which was subsequently used in 5 different fraudulent store purchases that one ...
...evidence of violence (the safety box had been opened with a key, and locked again) that we should "just get cash with our other bank card, and just continue with our trip.!!" We received no apology nor satisfaction from the management, and have received no answer or explanation until this moment, and this is suposedly a 5 star hotel!! Better choose another hotel with more respect for its guests! Hernan Campos ...

hcamposmq 24.08.2009 · Read full review
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Review of Paradisus Punta Cana, Punta Cana

Value for Money

Quality of Rooms

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Rebooked after amazing Honeymoon

Advantages: Location, Food, Friendly People, Should be a 4/5*!
Disadvantages: None

My husband and I booked to go here on the recommendation of friends for our honeymoon 15th sept 2008. From check in to check out we could not fault anything about the trip. From getting off the coach on arrival we had our bags taken to the room and we're given a fruit cocktail as we joined the line to check in. The guys on reception were fast and pleasant. Our room was spacious and comfortable with a lovely 'towel art' heart in the middle of the ...
...too good I had to go outside to warm up one night! It was a standard room as we didn't know about the Hacienda Club rooms until later in the holiday however from talking to another guest on her 7th visit to the hotel there is very little difference between them. Both me and my hubby are fussy eaters so didn't try the speciality restaurants but we did find the buffet restaurant to offer more than adequate variety for breakfast lunch and dinner. Also ...

AnjiW 21.09.2009 · Read full review

Review of Bahia Principe San Juan, Puerto Plata

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Riu Bachata, Dominican republic

Advantages: Friendly staff, clean hotel, good choice of food and fantastic weather
Disadvantages: Locals take over the place at the weekend

...all inclusive holiday at the Riu Bachata was perfect. The place was very clean, lots of choices of food, and plenty sports and entertainment facilities (if you're the energetic sort!) The staff are very friendly, the rooms are spacious, clean and come with optics containing vodka, rum, gin, and whisky, and a drinks fridge for mixers. All around the complex is drinks dispensers and bars ready to top up your pint pot or wine glass. The hotel is part ...
...into the complex and completely takeover the place, and if you're the adventurous sort, theres not much to do offsite locally. For me, I really enjoyed my 2 weeks at the Riu Bachata, myself and family enjoyed many relaxing days and enjoyable evenings, would definately recommend it! ...

geordieg00 14.08.2008 · Read full review
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Review of Riu Bachata Puerto Plata, Puerto Plata

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Holiday 2006

Advantages: Food, clean, beach, reception with WiFi
Disadvantages: big stones in the sea, to much alkohol

...and we stay at the Sunscape The Beach all inclusive. I will try to give you some informations concerning the hotel. It's located in a place where there are not others hotels. Close at it you can find only a small village. Domenican Republic's street are not good, in this way is better not to rend a car, but if you prefer, you can rent it at hotel's desk. It hasin the main block: - a cigar shop - a disco - an internet point - a pharmacy - a shop ...
...the night shows - two pubs - 3 restaurants ( a Japanese, a Mexican, and the World Cafè at buffet, the only where is possible to do breakfast) - the reception area at the 1° floor has the wifi connection - elevators You can find 3 more restaurants at the beach and other 3 or 4 pubs/bars. The rooms and the suites are large. For the rooms you can choose between a king size bed or two double beds. All the rooms have a terrace if you want, paying ...

yplon 07.09.2006 · Read full review
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Review of Sunscape The Beach, Punta Cana

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Victoria Beach and Golf Resort Dominican Republic

Advantages: Near the beach, friendly staff
Disadvantages: Poor management, insects in food, items stolen from rooms.

We stayed here in July 2008. The staff are lovely, friendly people who are over worked and underpaid. The bar and waiting staff are actually very clever people who speak many languages. They make most of their earnings from tips, so be generous (if you still want to go after reading this). I must stress that the entertainment, bar and waiting staff are fantastic, before I make my next point. We had a mobile phone stolen from our room and numerous ...
...from their rooms during our stay. Management will not accept or investigate these complaints. Management, do not know the meaning of customer sevice and can be abrupt & rude to both employees and staff. The all inclusive wrist bands are very flimsy and if (or when rather) they fall off, there is a $20 USD replacement charge. The rooms, toilets, pool and hotel itself are very clean however there are issues with the kitchen. On 2 occasions, there were ...

LauraGoba 19.08.2008 · Read full review
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Review of Victoria Resort Golf & Beach, Puerto Plata

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