Dominican Republic Hotels > 2 Stars Dominican Republic Hotels > more than 250 rooms

BEWARE!!!

Advantages: Beach
Disadvantages: Nasty customer service and security

...Cana, Dominican Republic, read this!! Paradisus Punta Cana resort staff couldn't care less for its guests safety and wellbeing!! I would like to warn travellers who are traveling to Punta Cana about the bad experience we had at the Hotel Paradisus Punta Cana by Meliá this last July. We were robbed from the safety box in our room of all our cash and my wife´s credit card which was subsequently used in 5 different fraudulent store purchases that one ...
...evidence of violence (the safety box had been opened with a key, and locked again) that we should "just get cash with our other bank card, and just continue with our trip.!!" We received no apology nor satisfaction from the management, and have received no answer or explanation until this moment, and this is suposedly a 5 star hotel!! Better choose another hotel with more respect for its guests! Hernan Campos ...

hcamposmq 24.08.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of Paradisus Punta Cana, Punta Cana

Victoria Beach and Golf Resort Dominican Republic

Advantages: Near the beach, friendly staff
Disadvantages: Poor management, insects in food, items stolen from rooms.

We stayed here in July 2008. The staff are lovely, friendly people who are over worked and underpaid. The bar and waiting staff are actually very clever people who speak many languages. They make most of their earnings from tips, so be generous (if you still want to go after reading this). I must stress that the entertainment, bar and waiting staff are fantastic, before I make my next point. We had a mobile phone stolen from our room and numerous ...
...from their rooms during our stay. Management will not accept or investigate these complaints. Management, do not know the meaning of customer sevice and can be abrupt & rude to both employees and staff. The all inclusive wrist bands are very flimsy and if (or when rather) they fall off, there is a $20 USD replacement charge. The rooms, toilets, pool and hotel itself are very clean however there are issues with the kitchen. On 2 occasions, there were ...

LauraGoba 19.08.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Victoria Resort Golf & Beach, Puerto Plata

Riu Bachata, Dominican republic

Advantages: Friendly staff, clean hotel, good choice of food and fantastic weather
Disadvantages: Locals take over the place at the weekend

...all inclusive holiday at the Riu Bachata was perfect. The place was very clean, lots of choices of food, and plenty sports and entertainment facilities (if you're the energetic sort!) The staff are very friendly, the rooms are spacious, clean and come with optics containing vodka, rum, gin, and whisky, and a drinks fridge for mixers. All around the complex is drinks dispensers and bars ready to top up your pint pot or wine glass. The hotel is part ...
...into the complex and completely takeover the place, and if you're the adventurous sort, theres not much to do offsite locally. For me, I really enjoyed my 2 weeks at the Riu Bachata, myself and family enjoyed many relaxing days and enjoyable evenings, would definately recommend it! ...

geordieg00 14.08.2008 · Read full review
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Review of Riu Bachata Puerto Plata, Puerto Plata

Gran Ventana Beach Resort.

Advantages: Good service in the restaurants.
Disadvantages: No entertainment.

Over all our family holiday we had in the Dominican Republic was excellent and we really enjoyed it. The service in the restaurants was fantastic and the food at the hotel was good. However if you have got teenagers then there is nothing for them to do there during the day or at night. At night time the entertainment isn't very good, unless u enjoy drinking. Also the swim-up bar is adults only so children and teenagers can't get served. We had a ...
...and the bar man wouldn't serve them, I then asked for two soft drinks for them and he gave the drinks straight to the girls. Another thing is that when the hotel is busy then you can strugle to find a free sunbed. Overall though the holiday and the hotel was good, and we really had a good time. ...

shealy2 13.08.2008 · Read full review
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Review of Gran Ventana Beach Resort, Puerto Plata

Simply amazing place

Advantages: Clean, close to beach, plenty to do, kids club, staff very helpful and speak english
Disadvantages: 9 hour flight!

To start off this review i'd like to say a simple WOW! to this resort! I was lucky enough to go here for 2 weeks in July 2007, and what a 2 weeks that was! The main purpose of this holiday was for my girlfriends 21st birthday, I paid for the holiday as a treat for her and now she wants to go back! I booked the holiday with Eclipse Direct who are a branch of First Choice, and we had a delay at Gatwick on the way out there, but that was soon forgotton ...
...impression we got when arriving was how well organised the staff were. They actually checked us in on the coach, as we were delayed in Gatwick, so when we got to the resort we could walk straight to our rooms and flake out if we wanted. They also opened a restaurant just for us when we arrived in case we were hungry even though the time was close to midnight (7pm GMT). Before we went on our holiday i emailed the hotel asking them if we could have ...

Mark_K 25.03.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Iberostar Hacienda Dominicus, La Romana