Hired a car from Easycar earlier this year, between the 5th and 19th of March 2004 to be exact. I normally rent from Avis but I decided to give Easycar a go since they had opened an office at Heathrow and the price seemed very competitive.
The 1st problem I had was trying to find their office. With is being so new they were operating out of the back of a transit van in a NCP Car Park to the rear of the MeridienHotel. Not the easiest of places to find I can tell you. Anway, picked up the car no problem, really nice, not so clean but I didn't care too much about it. I just wanted to sleep after a really long journey. Returned the car, no real problems... although I got the blame for the dirty car. Stupid me. Thought that would have been the end of the story... but no...
About a month later I noticed a £30 charge on my credit card. Tried to contact Easycar via email and telephone (@ 60p per minute) didn't get much luck. Then a parking fine dropped through my letter box from the London Borough of Hackney. Umm, strange... I didn't go to Hackney. Seems someone at Easycar had kindly give my name as the culprit of a parking offence that occured on the 29th March, 10 days after I returned the car.
Anyway, after alot of hassle I managed to prove my innocence to easycar that I didn't have the car at the time of the offence, they also refunded my £30. Great... sent the parking paperwork back saying I didn't have the car, job was finished, a free man again. WRONG!
The date is now December 2004, another letter from the London Borough of Hackney. Seems Easycar wanted to frame me again for the parking ticket. Anway, this time I collected all my paperwork, scanned them into my PC, and emailed it off to Hackney. Hopefully I will win again... time will tell.
I reckon someone at Easycar either can't read or loves joyriding in the cars then framing customers later.
Avoid at all costs if you love your hair and youthful looks.
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Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Good location, clean, good standard of accommodation, child friendly Disadvantages: Can get very quiet, less facilites available in the winter