Quote-start

Terms and Conditions Lie and Customer Service Dreadful

Quote-end

1 Jun 22nd, 2009 

:

Advantages:
None

Disadvantages:
Poor Customer Service

Recommendable No:

Detailed rating:

Cost of service

krelf

krelf

About me:

Member since:21.06.2008

Reviews:1

Easycar Car and Van Rental
Watch out for the terms and conditions
Although they have no mention of needing a utility bill to rent a van you actually need two. After you have paid the money you are told you need them. At that point you are not able to get a refund. Apparently it's their policy! Pretty poor policy if you ask me....

Dreadful customer service which is an 0906 number by the way (according to 118118).

Had to rent another van in the end from BTC vehicle hire (Wokingham). They were very helpful, told you up front what you needed and were even cheaper for the same size vechicle. It's not that hard to provide service really, Easycar could learn a lot from the little guys... 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Products you might be interested in »

Dakine 60/40 Split Convertible Travel Bag 2009 Skyflite Plasma Flight Bag
Dakine Campus Deuter Speedlite 10
Crumpler Gimp 17 inch Laptop Sleeve Crumpler Gimp 15 inch Laptop Sleeve

Comments about this review »

Related offers for EasyCar »

NH Hoteles 0 Ratings

NH Hoteles

NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times

 Visit Shop  >
NH Hoteles
Record Rent a Car 7 Ratings

Record Rent a Car

Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers, unlimited mileage... subscribe to our Club Record and take advantage of special offers.

 Visit Shop  >
Record Rent a Car


More reviews »

EasyCar - review by pumfster

Advantages: Reasonable renting charges. New cars
Disadvantages: Limited mileage. Too many rules for some

EasyCar - review by pumfster pumfster 13.02.2004 · Read review
Ciao members have rated this review on average: very helpful
Review of EasyCar

EasyCar - review by Jorge_Torres_33

Advantages: None
Disadvantages: All: no support at all, no compromise with the customer, no refund,...

EasyCar - review by Jorge_Torres_33 Jorge_Torres_33 02.09.2008 (02.09.2008) · Read review
Ciao members have rated this review on average: helpful
Review of EasyCar

EasyCar - review by Darthling

Advantages: We got what we paid for
Disadvantages: awful customer service

EasyCar - review by Darthling Darthling 15.09.2007 (15.09.2007) · Read review
Ciao members have rated this review on average: helpful
Review of EasyCar

EasyCar - review by Rebkin10

Advantages: Cheap but then again invisible cars would be!!
Disadvantages: Everything as they never even supplied the car

EasyCar - review by Rebkin10 Rebkin10 15.08.2008 · Read review
Ciao members have rated this review on average: helpful
Review of EasyCar

EasyCar - review by ronfra

Advantages: Nice New Cars, Cheap
Disadvantages: Too Many to list here

EasyCar - review by ronfra ronfra 13.12.2004 (13.12.2004) · Read review
Ciao members have rated this review on average: helpful
Review of EasyCar



Are you the manufacturer / provider of EasyCar? Click here