I've been using Easyjet since their inception. Initially they were recommended by a co-worker who suggested using them as an alternative to a 1000 mile round trip by car (travelling to England from the North of Scotland).
At first I was skeptical (having been used to the likes of BA, British Midland etc.). My fears were totally unfounded. The service is no frills, and is as subject to delays as any other airline but overall there are few airlines that can compare with the value for money that Easyjet provide.
There are no refreshments provided as standard but these can be purchased separately for very little cost (eg around 50p for a can of diet coke). The staff are as professional as on any other airline and, those that I have met, have been extremely helpful and friendly.
One of the most unusual features of Easyjet is that it's a 'ticketless' airline. A reference number is allocated on booking which you then use at the airport to check-in. Seats are not allocated at the airport, and boarding is conducted according to order of arrival at check-in.
The major plus is the cost - it's approximately £29 for a single fare to Scotland (often less). There are advantages for those booking online - current savings are £5 per booking. Since moving to the South of England last year I now use Easyjet as a means of visiting family for a fraction of the petrol costs! I'd recommend their service wholeheartedly to anyone.
More details
Class flown most frequently
Economy
How often do you travel with this airline
Regularly
Where did you book
Directly with this airline
Safety
Very safe
How well does it cater for disabled people
Don't know
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