I've flown on a number of occasions with EL AL, over a number of years, and have found that the quality of the service is improving. I have little doubt that they are one of the most security aware airlines around and that is one of the key reasons I have chosen to fly with them. I also think that the in-flight service has improved, with staff becoming more polite and better quality, and selection of, food on offer.
Pointers from my own experiences with EL AL:
* Given the focus on security, if you have anything in your baggage likely to look suspicious, either take it in hand baggage or warn the security staff when you go through the checks. They may ask you to open your bags, but it's likely to be less hassle than if they spot it on the x-ray.
* Avoid 'smart' comments to the security staff - I know friends who have really suffered as a result!
* Don't ask to visit the flight deck - the request will almost certainly be refused.
* Be prepared to queue for ages on security check-in. If you want to spend time on duty free shopping, get there early.
* Don't expect to get to see the film on board (if it's not one of the new aircraft with seat back videos). People just don't seem to sit down. Mind you, I've not yet been on an EL AL flight when I've not bumped into someone I know. Just accept it as part of the experience.
* If you want something, do as everyone else does and go forward and ask, but BE POLITE! I think the crew appreciate this and will tend to be more helpful.
All in all, I throughly recommend EL AL.
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Advantages: Security, service, polite and understanding staff, good piloting Disadvantages: Prices are a bit high, sometimes flights tend to be depart late
shift_19 11.01.2008 (11.01.2008)
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Ciao members have rated this review on average: helpful
Review of EL AL
Advantages: Security, service, polite and understanding staff, good piloting Disadvantages: Prices are a bit high, sometimes flights tend to be depart late
shift_19 11.01.2008 (11.01.2008)
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Read review
Ciao members have rated this review on average: helpful
Review of EL AL
Aug 21st, 2000
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