El Al have been improving their service in the last few years, and cabi crew attitudes are now excellent in most of their flights (as opposed to the past when it was: "sit down and shut up, I'm busy').
The flights from London tend to be heavilly overbooked (the airline books many more seats than it actually has, because not all passengers show up to flights). Inevitably this means that in some flights passengers are asked if they are willing to wait for the next flight for a reasonable compensation (there are always people willing to do so).
Even if almost everybody boards the flight in the end it can be a very stressful experience, waiting till the last minute to know if you have a seat available, even though you paid a full fair ticket.
There are several things you can do to prevent this:
a. It is a little known fact that you can reserve your seats on the flight (travel agents do not proactively encourage you to do so). ElAl start allocating seats from about two months prior to the flight date. Even if you already have your tickets you can still phone them and get a seat allocated. It's a good idea to do so.
b. Do get there early. ElAl security checks can be rather lengthy, and you are much better off having a nice coffee in the departures lounge than waiting in line.
Enjoy your flight!
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Advantages: Security, service, polite and understanding staff, good piloting Disadvantages: Prices are a bit high, sometimes flights tend to be depart late
shift_19 11.01.2008 (11.01.2008)
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Review of EL AL
Sep 6th, 2000
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