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19 Reviews

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Called up the Heathrow branch on 25/01 and asked what documents are required. The staff member assured me that both parts of license and a single address proof are sufficient. Based on this... more

User Reviews

for Enterprise Rent A Car

Rating Summary based on 19 reviews

  • 5 Stars
    9
  • 4 Stars
    3
  • 3 Stars
    0
  • 2 Stars
    3
  • 1 Star
    4

Detailed rating

  • Available selection
  • Customer Service
  • How many outlets do they have
  • Type of car rented
  • Value for Money
  • 3.5
  • 3.9
  • 4.3
  • 2.5
  • 3.7
  • 20 of 20 Ciao users found the following review helpful
    Picture of magdadh

    magdadh

    User recommends the product

    Advantages Advantages good prices, pick up service, take debit cards, don't require a licence for 12mths

    Disadvantages Disadvantages Perth branch closed at weekends, sometimes no vehicles available

    Enterprise Rent-A-Car Company is a rental car company serving customers in the U.S., Canada, Germany, Ireland, Puerto Rico and the U.K.. They are also the owners of the Vanguard Automotive Group, operator of National Car and Truck Rental and Alamo Rent A Car in North America. As I live in the UK, my experiences with Enterprise were from here, and specifically with Enterprise offices in London and Hull, England and Perth, Scotland, I booked online and by phone. We hired a car from Enterprise a few times in the last 10 years and we hired a van from them twice in the last year. As these were the ... more
  • 30 of 30 Ciao users found the following review helpful
    Picture of blissman70

    Level 8 blissman70

    Member since 04/09/2006

    Reviews written: 757

    User recommends the product

    Advantages Advantages great prices, no catches, polite staff and all round easy experience

    Disadvantages Disadvantages none at all for me

    Recently, as any reader of my previous review would know, I had the misfortune of having my normal day to day car taken off the road due to an unfortunate incident involving a drunk driver. So, my company paid toward the hire of a vehicle for me so that I could still get about to do my day to day work. Anyway, the hire company we used was one I have used several times before and would use in the future when needs must as I have had nothing but great value from them each time I have used them. The hire company I am talking about is in fact Enterprise, no not the space ship with Captain James T ... more
  • 67 of 67 Ciao users found the following review helpful
    Picture of LostWitness

    LostWitness

    User recommends the product

    Advantages Advantages See review

    Disadvantages Disadvantages See review

    From time to time over the last few years, it has been necessary for me to hire cars – both privately and on business. I have used a number of different car rental companies, according to availability and location, but I would gladly recommend Enterprise Cars based on my recent rental experiences. Enterprise rental centres can be found across the UK – the branch that I have used recently is located within the local Vauxhall dealership centre. I would suggest that different branches would carry a very different range of vehicles, according to their location, but my local branch ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of lisa_mol

    Level 1 lisa_mol

    Member since 09/07/2008

    Reviews written: 5

    User doesn't recommend the product

    Advantages Advantages Free pick up service, friendly staff

    Disadvantages Disadvantages Waiting around, hidden costs

    I booked a van through Enterprise for when I was moving house. I wanted a van that would be big enough to fit all my stuff in without doing too many journeys. I booked it online, and then phoned the branch to check they had received the reservation, that I had booked the right size van and to ask for the free pick up service as told to do on the website. This was all confirmed. On the day, I sat and waited for the pick up service. Half an hour after the time they were supposed to pick me up I was still waiting. As I was on a tight time schedule that day I phoned the branch. The phone rang and ... more
  • 45 of 45 Ciao users found the following review helpful
    Picture of Pelenya

    Pelenya

    User recommends the product

    Advantages Advantages Company will send the car to you, multiple pick-up and drop-off locations, competitive prices

    Disadvantages Disadvantages none known

    I was having problems with my car (a 1999 Plymouth Breeze) before this past Christmas. It was leaking fluid from the front end. I took it to the local repair center to have it repaired. The report came back that it was believed to be a cracked head gasket and would best be repaired by a licensed Chrysler dealer. Therefore, I had to take it to the nearest Chrysler dealership, approximately 45 miles from my home. This presented a problem for me, because there is only one car in our household. No one in my family had a spare for me to use. How was I going to commute to and from work? I asked the ... more