Sheesh - seems like ages since I've been here. So many changes, business up and running - bred my f...
Sheesh - seems like ages since I've been here. So many changes, business up and running - bred my first litter of labs - moved house - guess I had better work on catching up now!
Member since:20.03.2001
Reviews:275
Members who trust:170
After reading the other two ops in this category on the Europa, I was really looking forward to my stay here. Over the last few years through both business and pleasure I have stayed in hotels the length and breadth of not only the UK but mainland Europe and have come to the conclusion that you have seen one room, you have seen them all and to stick out from the crowd they have to possess something pretty special, such as my 6’ 6” bed in Amsterdam or my 3ft deep bath in Prague, well I am sad to say that the Europa let me down on both these fronts but more about that later.
The Europa is Belfast’s largest hotel with 240 rooms and has hosted some rather famous guests including I believe Bill Clinton.
LOCATION For this the Europa undoubtedly gets full marks, from what I can gather, although I didn’t wander too far, there is a myriad of pubs, shops and eateries within its immediate vicinity, including a pub opposite and slightly to the right which apparently presents the best pint of Guinness in the city, I can’t vouch for this, what I can advise you though, is do not queue behind anyone ordering 6 pints of the stuff else you will die of thirst – they do things properly over there and pour in stages and then shape a shamrock into the top – it looks absolutely gorgeous and very tempting, although my companions didn’t seem over impressed, although that may have been something to do with the 4 course meal and several bottles of wine they had just devoured. The hotel also has a cash-point in its wall outside, although if you are only in Belfast for a short-time beware, I got myself a sizeable wedge of money out so that I wouldn’t have to worry when I got back to the mainland, only to find myself with £50’s worth of Irish notes, which although considerably prettier than their English counterparts and totally valid tender on the mainland – will land you in some interesting debates with cashiers as I discovered to my cost.
Getting there – we travelled in from Belfast City Airport and a taxi cost three of us about £8 – there is however shuttle buses from both the City and International Airports, the latter costing a mere £5 return, ideal if you travelling alone
– the hotel is about 4 miles from City airport and 20 miles from the International.
MARKS OUT OF 10 - 9 ======================================
CHECK-IN We were attending a conference and everything had been arranged for us, including payment. I did have a little chuckle when my boss booked in though to be asked whether he wanted a bedroom – uh? Where did they actually expect him to sleep? We were both offered the option of smoking or non-smoking rooms, and I suspect this could have been my downfall still being addicted to the dreaded weed. We were required to fill out cards with our personal details and sign a card that would allow us to acquire things on credit during our stay – this required a quick swipe of a valid credit card. I would therefore guess this would be customary for anyone settling their own bill in full. Key swipe cards were issued and we were directed to our rooms, the receptionists were very friendly and had no issue looking after my bag for 10 minutes to stock up on toiletries in Boots next store which I had forgotten thanks to bad planning before getting to the airport.
We were also offered an early morning call and a newspaper - I took up the offer of both of these and had to pay for my paper - my boss simply picked one up from reception free of charge - you have been warned
MARKS OUT OF TEN - 7
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GETTING AROUND As someone else pointed out, there are only two lifts in this hotel and they certainly seem to have a mind of their own, thus getting to where I wanted to go did take a while, although it did provide me with the opportunity to weigh up the rather influential guest-list which included Jeremy Spake (and camera crew) (the guy who made it big through the first Airline series – apparently he speaks 7 languages) and also I am reliably informed Neil Morrissey was also there during our stay although I didn’t get to witness this myself.
If you didn’t want to use the lift there were some very grand steep spiral staircases, although it is a rather tall building and this is something you may want to give a miss.
MARKS OUT OF TEN – 2 ===========================================
THE ROOM Miraculously (and very unusually) my swipe card worked first time.
The room was en-suite, small and adequate for one person, despite being a ‘double’. It had the customary trouser press, colour TV, Tea and Coffee making facilities tucked away in the wardrobe, bed and seating area with a table, two chairs and a wealth of literature on how to spend your time in Belfast and also details on other hotels in the Hastings chain – whose logo suspiciously resembles the Jarvis chain.
The bed I believe must have been about 4’ – and perfectly adequate for my ample proportions, however, had Martin been with me, I suspect I would not have been so happy about the situation – it could have made for a very restless and uncomfortable night. Covering was sheets and blankets, which I actually prefer, and two foam pillows.
The TV sported a massive range of channels incorporating all the usual UK ones, BBC, ITV, Channels 4 and 5, a few standard sky channels and a wealth of Irish channels I had never heard of, but should imagine by the line-up or programmes they are in some way associated with ITV. In true hotel style my remote control was missing and I advised reception of this immediately along with a request for an iron and ironing board so that I wouldn’t have to rush the next morning. I ended up with 2 irons and ironing boards and no remote control until after I returned from my ‘socialising’ somewhat later that evening following a second request.
The en-suite wasn’t much bigger than mine at home – never mind swinging the proverbial cat, I think I would have struggled with a kitten in this one. The shower was a fixed unit and very powerful, the shower curtain was totally inadequate resulting in my flooding the bathroom twice. The extractor fan remained constantly on and the free toiletries and glasses were hidden away in a very old-fashioned wooden shelving built into the wall. It also took me about half an hour to work out how to switch the light on in there.
MARKS OUT OF TEN – 4
===========================================FOOD There always has to be some reason why a hotel is given 4 stars and I can only assume that this was the reason. As we were at a conference food was all provided. Dinner was a grand affair around a very large table and silver service waiting. On the menu, which was not really to my liking, was:
o Vegetable Tartlet with Goats Cheese – this was revolting
o Asparagus Soup with Ciabatta rolls – despite my reservations this was surprisingly tasty
o Lamb served on a bed of lyonnaise mashed potato with boiled potatoes, Swede and parsnip mash, minted beans and gravy all plated. I am not typically a red meat eater (apart from the occasional steak) and never eat lamb, but after a little cajoling from my dinner partners (the alternative was almost definitely starvation) I did eat the lamb and have to say it was one of the nicest and most tender meat dishes I have eaten in years, it was mouth-wateringly tasty and very very filling.
o Dessert was summer fruit compote and hideously sharp, but by this point the soup and main meal had filled me up anyway.
There was a vegetarian option that sounded even more uninviting that the lamb dinner and both red and white wine were available in abundance. There was also plenty of chilled water for wine haters like me.
BREAKFAST The breakfast restaurant seemed somewhat compact for a hotel that can accommodate around 500 guests, but the food more than made up for it. o Cereals o Pastries o Fruit o Juices of just about every flavour imaginable o Bacon o Sausages o Black and White Pudding o Mushrooms o Tomatoes o Tea, Coffee and toast in abundance
And very nice it was too.
LUNCH Oh dear me another sumptuous feast – buffet style arrangements with: o Curry o Rice o Roast potatoes o Some vegetarian sauce o Fresh salad o Meats o Cheeses
and meringue or fruit to finish off.
MARKS OUT OF 10 FOR QUALITY AND PRESENTATION – 9 MARKS OUT OF 10 FOR CHOICE AND VARIETY (ON SET MENUS) - 0
===========================================
OTHER FACILITIES As I have already mentioned, I tend to find rooms are pretty much of a muchness in hotels irrespective of the chain and the star rating, so what else did the Europa have to offer? A restaurant, a bar (where a pint of Stella cost £2.70) a very grand and imposing reception area and a hair and beauty salon. Pretty much it I’m afraid, so if you are looking for lots of facilities, forget the Europa, although I am led to believe there are numerous activities within easy walking distance.
There is apparently parking and valet parking available at the Europa, although I have no idea of costs, sorry. I did try the website but it wasn't forthcoming.
MARKS OUT OF 10 - 2 ===========================================
RATES These seem to vary dependant on your room type between £105 and £250 per night room only during the week (rates start from £70 at weekends including breakfast) – there is a Jury’s hotel next store, which I am led to believe are a good chain and also considerably cheaper - £71 per weekday night B&B. My next jaunt is to Strathclyde Uni where I will probably be staying in the Jury’s in Glasgow so will have a better idea for comparison then.
I should imagine they would offer favourable rates to large parties. They wouldn’t however offer two menu options for food despite us being a party of nearly 30.
MARKS OUT OF 10 – 1
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MY VERDICT If I had been paying for any of this myself at those rates I would have been sorely disappointed. If you look on their website, some of their rooms in the photo-gallery look very imposing with good facilities such as PC’s connection points, Videos etc, but trust me my room nothing like it – if you want to find out more for yourself – visit:
CONTACT DETAILS Telephone 028 9032 7000 Or book on-line.
SUMMARY To be honest, I would say I was disappointed. The hotel appears to offer good facilities for the business traveller who is prepared to pay, but in these days where corporate expenditure is rescinding and companies continue to seek bargains, I would say the Europa is one of a dying breed. If I was visiting Belfast for vacation purposes I would almost undoubtedly try somewhere like Jurys for almost half the price and with the same spectacular location.
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UPDATE: It seems I have clearly upset another member who has stayed in this hotel and feels I am being unfair.
I feel that for the rates charged and the services and features offered this hotel does not represents good value for money. I have travelled a fair bit over the last few years and have stayed in numerous 3 and 4 star hotels in amongst others Paris, Amsterdam, Prague, London, Majorca, Brussels, Manchester, to name a few and by comparison on price and value for money I don't feel that the Europa compares favourably.
But this is just my opinion and I do not feel I should be obligated to change it because a former visitor feels I have been unfair
Sue – September 2002.
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Good review, bit i must disagree. I think the Europa Hotel is quite good, but if oyur disappointed you should have tried something esle like the Hilton.
Reynarda 30.11.2002 22:36
Sue - this is VERY helpful! I stayed in Belfast in Jury's and was very unimpressed! And wanted to try the Europa - makes me think twice. Thanks, Jo
Cotter 25.11.2002 15:30
Very detailed op - i shall just use the bus/trains station then and steer clear of hte hotel
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