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SHOPPING > Travel > Europe > United Kingdom > Belfast > Belfast Hotels > Europa Hotel, Belfast > Reviews

Europa Hotel, Belfast

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Europa Hotel, Belfast

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Belfast Eurpoa Hotel

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2 May 8th, 2004 

14 Ciao members have rated this review on average: helpful

Advantages:
Excellent location; interesting history

Disadvantages:
Poorly managed

Recommendable No:

bonzo26

bonzo26

About me:

Member since:08.05.2004

Reviews:4

I booked just one night at the Europa. The reception was excellent although the room was not ready. I decided to have lunch in their Brasserie.

The service was willing but amateurish. Tables were cleared slowly if at all and the whole environment was unappealing due to this. A group of businessmen arrived after me and were given rude and slow service. The food was average in quality at best and overpriced.

The bedroom itself was small but quiet. Housekeeping was genrally poor and the bathroom was dirty . I cleaned it myself before using. I had to ask for towels and toiletries.

Breakfast next morning was "served" in the Brasserie. The service was a shambles. I had difficulty finding a table not because they were busy but because 60% of tables were vacant but covered in dirty plates.

Coffee took 15 minutes to arrive and toast another 10. The food was actually quite acceptable. Service was appalling.

No member of management was visible at any time during my stay.

I completed the comment card and mailed to the General Manager. Despite all the usual hype in documents contained in the room about "commitment to service " and a determination to strive for continuing improvement", he did not reply or acknowledge my comments!


Overall, not recommended. 

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Comments about this review »

sue.51 05.03.2005 23:09

Would like to have seen more detail about location and hotel etc, but interesting to see someone else who wasn't impressed with the outlet. Sue

pinseyt 10.05.2004 23:24

This level of standard is not acceptable really... hope you didn't pay too much for it.

MAFARRIMOND 09.05.2004 10:29

A bit of a disastrous holiday all round by the sound of it. Maureen

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1 to 5 out of 7 offers for Europa Hotel, Belfast Show all offers   sorted by: Price 
In the Headlines: The Story of the Belfast Europa Hotel - 0862819067

In the Headlines: The Story of the Belfast Europa Hotel - 0862819067

Pages: 144, Hardcover, Appletree Press Ltd

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In the Headlines: The Story of the Belfast Europa Hotel - Clive William Scoular

In the Headlines: The Story of the Belfast Europa Hotel - Clive William Scoular

Pages: 144, Hardcover, Appletree Press Ltd

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Europa Hotel, Belfast

Europa Hotel, Belfast

This international four star hotel is superbly located in the heart of Belfast, only five ... more

miles from Belfast International Airport. The
Europa Hotel is convenient to the business and
commercial districts, and ideally positioned
amongst Belfast's entert...

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InformationPrice is per double room per night and may vary depending on date booked...
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Europa Hotel, Belfast

Europa Hotel, Belfast

This international four star hotel is superbly located in the heart of Belfast, only five ... more

miles from Belfast International Airport. The
Europa Hotel is convenient to the business and
commercial districts, and ideally positioned
amongst Belfast's entert...

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InformationPrice is per double room per night and may vary depending on date booked...
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