ROSELEWIS 1

ROSELEWIS

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Member since:18.10.2007

Reviews:1

Quote-start

DO NOT USE GOLDCAR EUROPA MALAGA AIRPORT

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18.10.2007

Advantages:
NONE

Disadvantages:
TOO MANY TO MENTION

Recommendable No:

Detailed rating:

Available selection

Customer Service

Vehicle Quality

Value for Money

Type of car rentedFamily

How many outlets do they haveDon't know

Which outlet did you go to MALAGA AIRPORT

Make and model of car rented RENAULT SENIC

3 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (60%):
  1. MAFARRIMOND
  2. ewanm
  3. dynamicnurse
not helpful by (40%):
  1. magicloudz
  2. Reposter78

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WE BOOKED A HIRE CAR WITH CARHIRE 3000, WE WASNT AWARE THAT THEY WAS A AGENT! WHEN WE ARRIVED AT MALAGA AIRPORT WE CAME ACROSS THE CAR RENTAL AREA, WE WAS GUTTED... GOLDCAR EUROPA HAD THE LONGEST QUE EVER!! WE WAITED 1 HOUR TO BE SEEN, WATCHING PEOPLE COMPLAINING LEFT RIGHT AND CENTRE!! ONCE IT WAS OUR TURN, WE HANDED OVER OUR BOOKING FORM TO BE TOLD THAT THE CAR WE HAD ORDERED THEY DO NOT HAVE!! WE ARGUED WITH THEM UNTIL THEY AGREED TO GIVE S A SIMILAR CAR... GREAT!! ADDING THAT IT WILL BE AN EXTRA CHARGE! WE HAD TO ACCEPT AS WE WAS GETTING NO WHERE!! ONCE THE PAPER WORK WAS SORTED WE WAS TOLD THAT THE TANK HAD ALREADY BEEN FILLED WITH THERE HIGH CHARGED PETROL, THEY CHARGE YOU AS THEY HAD ALREADY FILLED IT!! WE WAS GIVEN THE KEYS AND TOLD WHERE TO GO, ONCE WE FOUND THE CAR, IT WAS DENTED, SCRATCHED, MARKED ETC ETC, WE WAS NOT THE ONLY ONE IN SHOCK, OTHERS WAS COMPLAINING ASWELL, THEY WAS NOT INTERESTED, THEY SAID JUST TAKE IT, ONCE WE DROPPED IT OFF, YET AGAIN, NO ONE WOULD CHECK THE CAR OVER, THEY SAID JUST GO... SO NOW WE SIT AND WAIT TO SEE IF WE WILL GET CHARGED FOR THE DAMAGE THAT WAS ALREADY ON THE CAR!! I WOULD NEVER EVER USE THIS COMPANY AGAIN, I WOULD ADVISE THAT TO ALL WHO IS READING THIS!

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Comments about this review »

magicloudz 20.10.2007 12:51

Not helpful. Who can read this?

ewanm 19.10.2007 11:36

Please don't shout! It makes it very hard to read.

Reposter78 18.10.2007 23:13

If the review was not written in capitals i may have rated higher

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Review Ratings »

This review of Europa Rent a Car has been rated:

"somewhat helpful" by (60%):

  1. MAFARRIMOND
  2. ewanm
  3. dynamicnurse

"not helpful" by (40%):

  1. magicloudz
  2. Reposter78

The overall rating of a review is different from a simple average of all individual ratings.

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