I would strongly advise against using this company. We booked car hire through Carjet and were allocated this rental company. On arrival we were told that the car wasn't available just yet. We waited for about 45 minutes and eventually a car was provided.
However the car had no spare tyre - we only discovered this when we had a flat on a mountain road. We tried to call the helpline provided but couldn't get through. Again we tried and tried for about an hour. Eventually we called the office and they managed to put us through. We were told that someone would be out within an hour, but no one arrived and we called again. This went on and on, costing more and more (we only had a mobile and the international rates are exorbitant). Eventually after about 3-4 hours, a tow truck arrived and took us back to our accommodation.
I have tried emailing customer services at Goldcar but so far have had no response to my 4 emails.
How helpful would this review be to a person making a buying decision? Rating guidelines
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Fantaastic website fantastic service - All together a pleasure Disadvantages: you may not get the car you book BUT will be as good if not better
rachel1431 27.07.2005 (27.07.2005)
·
Read review
Ciao members have rated this review on average: helpful
Review of CarJet
Advantages: Irish hospitality, architecture, Guinness and pubs with character Disadvantages: Brrrr! It's darn cold there in Oct and it rains more than even in London
Reynarda 23.11.2002 (22.12.2002)
·
Read review
Ciao members have rated this review on average: very helpful
Review of Belfast in general