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Goldcar Rental

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1 Oct 4th, 2009 

5 Ciao members have rated this review on average: somewhat helpful

Advantages:
None

Disadvantages:
Plenty

Recommendable No:

Detailed rating:

Available selection

Customer Service

Vehicle Quality

Value for Money

villa4ever

villa4ever

About me:

Member since:04.10.2009

Reviews:1

BEWARE !!!!!!!.We had booked a villa with "FREE" car hire included,and also paid the Villa Company (Villaparade) extra to "waiver the insurance excess".Upon our arrival at Palma Airport we were shocked to find the massive queue for Goldcar.Two Hours,Ten Minutes later we made it to the desk.Only then did we find that we needed to pay a further excess as "Glass,Tyres,Keys and Underbody" were not covered !!!.They then charged us for a FULL tank of very expensive diesel(a lot more expensive than what it cost on the island).They told us to return the car back with an "EMPTY" tank.Not a chance !!.I worked it out that we would have had to do over 2 complete laps of the islands coastline or 19 trips from the airport to Pollenca !!.My credit card bill was over 100 Pounds (Goldcar even charged a percentage to convert Euros to sterling).The villa company have now dropped Goldcar.BEWARE,BEWARE. 

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Comments about this review »

TheHairyGodmother 05.10.2009 14:48

sounds a bad experience to me

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