Home > Travel > Holiday Essentials > Car Rental > Europcar
User rating
User rating User rating
56 Reviews

Community Quote

I recently ordered a car hire through DO YOU SPAIN. As an agent they booked the car through EUROPCAR. The vehicle I ordered was based on the requirements of my family which included my wife... more

User Reviews

for Europcar

Rating Summary based on 56 reviews

  • 5 Stars
    7
  • 4 Stars
    3
  • 3 Stars
    2
  • 2 Stars
    2
  • 1 Star
    42

Detailed rating

  • Available selection
  • Customer Service
  • How many outlets do they have
  • Type of car rented
  • Value for Money
  • 2.6
  • 1.8
  • 4.1
  • 1.8
  • 2.2
  • 56 of 56 Ciao users found the following review helpful
    Picture of lazza123

    lazza123

    5 Stars I'll Always Keep Coming Back Review with images 31/03/2008
    User recommends the product

    Advantages Advantages Good cars, good locations, easy

    Disadvantages Disadvantages None that I have found

    With my job I have to travel to Europe quite a lot, this travel also entails carrying quite a lot of equipment, so flying is really out of the question, both practically and cost wise. To get to Europe, the best option for me is to drive, and I'm certainly not going to use my own car! Also my office is some 250 miles from my house, so I could use my own car, but looking from a cost perspective, I can claim 40 pence per mile up to the first 10,000 miles (Inland Revenue rules) or I can hire a car, which benefits me on 2 counts # I'm not wearing my car out # It is actually cheaper for the company ... more
  • 44 of 44 Ciao users found the following review helpful
    Picture of sue.51

    Level 7 sue.51

    Member since 20/03/2001

    Reviews written: 275

    User recommends the product

    Advantages Advantages Outlets across the world, good prices, good service from the Swansea Branch

    Disadvantages Disadvantages Hidden extra charges, people are the lynchpin and service does vary

    Anyone who started driving in a virtually penniless state will be familiar with this scenario, In my early driving days, I owned old cars, the type that scraped through the MOT and got you from A to B, but for those runs over about 100 miles, were not really an option. I started off hiring cars from a local dealer, as I didn’t own a credit card, and then progressed to the larger dealers who were much cheaper with a little help from my father’s credit card and a friendly assistant at National until the day I had a tyre blow-out in the middle of nowhere, long before the days when mobile phone ... more
  • 66 of 66 Ciao users found the following review helpful
    Picture of catsholiday

    Level 9 catsholiday

    Member since 03/03/2003

    Reviews written: 951

    1 Star Ancient Cretan car hire - Eropcar Crete Review with images 24/08/2009
    User doesn't recommend the product

    Advantages Advantages They delivered and collected the cars

    Disadvantages Disadvantages Porr un-roadworthy car and no car seats for a day and half then collected 12 hours early

    Europcar Car hire in Crete BEFORE ARRIVING IN CRETE: I booked two cars with this company for our stay in Crete on the internet prior to our arrival in Crete. I chose this company because on the website they offered: A) Reasonable prices – no amazingly cheaper but competitively rated B) No extra charge for 2 stage 3 car seats that we needed for the grandsons C) They would deliver to and collect the cars from the place where we were staying. I booked and gave my credit card details on site and waited for confirmation that I would be getting 2 cars and the two car seats too. I did get two emails ... more
  • 42 of 42 Ciao users found the following review helpful
    Picture of geromuc

    geromuc

    User doesn't recommend the product

    Advantages Advantages Good website, nice rates.

    Disadvantages Disadvantages Sometime terrible service

    I am quite the type of business traveller, so I know that you can have good and bad experiences with every rental car company. There have been times, when I rode a lot more mileage on rental cars than on my own. So I am not saying, Europcar is a bad company, but I had a rather bad experience, so just read on your own… Once upon a time my wife and I had to make a little trip from Munich to Leipzig (Germany). We actually were planning on doing this by car, so we can have a few stops and visit a view places on the way. But of course destiny can be cruel and so can be traffic forecasts on the ... more
  • 23 of 23 Ciao users found the following review helpful
    Picture of Tricksty

    Level 5 Tricksty

    Member since 22/10/2003

    Reviews written: 72

    User doesn't recommend the product

    Advantages Advantages None

    Disadvantages Disadvantages Rip you off, bad customer service, not family-friendly

    Terrible rip off from Europcar - and all round bad service. We won't be using them again! Since we live abroad, for a trip back to the UK we booked a car to be picked up from Gatwick airport, travelling with our two children aged 2 and 5. At the reception desk in Gatwick airport, we were given a great deal of verbal information by the clerk. This included choices about dropping the car off out of hours, choices about buying a discounted tank of petrol (including information about how many miles to the gallon the car would do, locations of supermarket petrol stations, information about how to ... more