We reserved a car for a week in june 2008 and payed for it, we thought, as the invoice said 'fully paid', including insurance. When we arrived in Malaga we had to pay for a full tank (you're supposed to return it empty, ever try that?) and 47 euros for what they called 'excess', since we had already payed insurance. Well, excess is exactly right, we payed nearly 200 euro for a small Kia for one week in the end. We called Europcar in the Netherlands to protest, they were not interested and said they didn't care if we never did business with them again. Nice attitude Europcar.. it was a unpleasant start to the holiday, so I guess we're all agreed we'll use another firm next time.
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Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: cheap - but I would rather pay a bit more and avoid all the hassle Disadvantages: contrasting communication, no customer service, bad at handling problems
go_elsewhere 28.05.2008 (28.05.2008)
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Review of Europcar
Advantages: cheap - but I would rather pay a bit more and avoid all the hassle Disadvantages: contrasting communication, no customer service, bad at handling problems
go_elsewhere 28.05.2008 (28.05.2008)
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Review of Europcar
Advantages: Time Saving, Cost Competitive, Leading Car Rental Companies Disadvantages: as there is a third party involved, there is a risk the booking process might go awry
helencbradshaw 14.06.2006 (14.06.2006)
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Review of holidayautos.com
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Jun 23rd, 2008
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