We recently prebooked a hire car from Europcar on the internet for collection at Paphos Airport. Very straight forward booking via the internet and was sent email confirmation very promptly. You need to print this out and present this on collection.
The collection was very straight forward. The Europcar desk at Paphos airport is directly infront of you when you come through Customs. We signed all the paperwork; produced our Passports and Credit Card but had to pay around £12 airport charges and had to pay for a full tank of petrol even though we were only needing the car for 4 days! We were though, upgraded from a small car to a slightly larger car of a Ford Focus.
The car had a number of dents and scratches on it but all of these were highlighted on a form given to us with the paperwork.
Although the radio didn't seem to work properly everything else seemed fine.
Dropping off the car at the airport was easy. A key box is provided in the airport carpark.
All in all, we were very pleased with the ease of booking over the internet and with the ease of collecting the car on arrival and departure.
My only gripe were the dents and scratches on the car. I just hope europcar had noted all of them and not thought we put any of the scratches on the car.
How helpful would this review be to a person making a buying decision? Rating guidelines
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: cheap - but I would rather pay a bit more and avoid all the hassle Disadvantages: contrasting communication, no customer service, bad at handling problems
go_elsewhere 28.05.2008 (28.05.2008)
·
Read review
Ciao members have rated this review on average: helpful
Review of Europcar
Advantages: Time Saving, Cost Competitive, Leading Car Rental Companies Disadvantages: as there is a third party involved, there is a risk the booking process might go awry
helencbradshaw 14.06.2006 (14.06.2006)
·
Read review
Ciao members have rated this review on average: very helpful
Review of holidayautos.com
Are you the manufacturer / provider of Europcar? Click here