... We had booked our Eurostar tickets way back in September. I had voted for Brussels in December rather than Paris for my birthday in October (mainly due to the fact that I cannot stand Paris - well, Paris is kind of alright, it's the Parisians I have a problem with).
Living just inside ... Read review
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Advantages: fast, frequent trains, affordable when booked in advance Disadvantages: trains getting a little tatty, legroom, limited stations
...market. We had booked our Eurostar tickets way back in September. I had voted for Brussels in December rather than Paris for my birthday in October (mainly due to the fact that I cannot stand Paris - well, Paris is kind of alright, it's the Parisians I have a problem with).
Living just inside the M25 motorway in the north, I was highly delighted when in November the Eurostar terminal changed from Waterloo International to St Pancras ... .../>
== Booking Eurostar Tickets ==
There are a number of ways to book tickets for the Eurostar service. We had opted for the official Eurostar website where we scoured the 'special offers' for weeks until we found a day and time we liked. The day trip to Brussels cost £59.00 per person (£29.50 each way) and after paying securely online, the tickets arrived within a couple of days. We had opted for normal delivery which was ... more
The other weekend a friend and I went to Brussels for a day to do some Christmas shopping and visit their Christmas market. We had booked our Eurostar tickets way back in September. I had voted for Brussels in December rather than Paris for my birthday in October (mainly due to the fact that I cannot stand Paris - well, Paris is kind of alright, it's the Parisians I have a problem with).
Living just inside the M25 motorway in the north, I was highly delighted when in November the Eurostar terminal changed from Waterloo International to St Pancras International. It was a long time coming but finally the UK got its fast track to the continent.
Booking Eurostar Tickets
There are a number of ways to book tickets for the Eurostar service. We had opted for the official Eurostar website where we scoured the 'special offers' for weeks until we found a day and time we liked. The day trip to Brussels cost £59.00 per person (£29.50 each way) and after paying securely online, the tickets arrived within a couple of days. We had opted for normal delivery which was free but if you want to make sure you get the tickets you can pay extra to have them sent special delivery. The beauty about the tickets to Brussels was that we were allowed to travel to any station within Belgium on our Eurostar tickets - it even said so on our tickets, Brussels and all stations in Belgium. So, we had a chance to go to other towns in Belgium if we had lost interest in Brussels.
There are other ways of booking but we found that booking on eurostar.com was the simplest and cheapest way for us.
Arriving at the new St Pancras Station
As I mentioned before, I live just inside the M25 corridor and my local train company First Capital Connect offers a quick and convenient way to get into London. Until 8 December you had to get off at Kings Cross Thameslink if you wanted to go to Kings Cross, St Pancras or Euston Station (or continue on the underground train system). Kings Cross Thameslink was a small station located in a side road a few minutes from the actual Kings Cross. It changed when at midnight a few minutes into 9 December, Kings Cross Thameslink closed and the brand new St Pancras International platforms for local services opened. Now you can stroll from the local trains straight through to the new Eurostar terminals without having to walk for more than a few minutes.
While Waterloo was convenient for people arriving from the south or south west of the country, moving the Eurostar service to the north of London opens it up for more people to reach, in particular when arriving in the capital from the north of the country. After all, there are three mainline stations in close vicinity plus a large number of underground lines cross underneath Kings Cross/St Pancras.
The new St Pancras station is truly beautifully done up. It's wide open with lots of glass fronted shops and glass ceiling. There is a feeling of space everywhere. It was a shame not all shops were already occupied when we used the station. It would have been nice to have a look in the shops to kill a bit of time. But then again, we arrived at 6 in the morning and I doubt a lot of the shops would be open that early anyhow.
The famous 'longest champagne bar' is on the upper level of St Pancras International and you don't normally get to see it unless you take the stairs or escalators upstairs first. You normally stay on ground level and check into the Eurostar departure area.
Checking in
There's nothing special when it comes to checking in at the station. You should make sure that you arrive at least 30 minutes before departure to give yourself enough time to check in and get to you seat in time. Doors close approximately 5 minutes before train departure to ensure the train leaves on time.
To gain access you simply feed the ticket into the machine where it is read and then the barrier opens and you are being allowed in. I must admit, the machine does keep the ticket for just long enough to start to panic and think that there might be something wrong but by the time you finish that thought the ticket pops out again.
There's airport style security in place where you have to put your luggage, hand luggage and coats on the conveyor belts for x-ray and go through the beeping door frame. All that's left after that is passport control and you're in.
Departure lounge
Remembering the departure lounge at Waterloo International, I was always bothered that there was so little room and often there were too many people waiting for a number of trains to depart within half and hour of each other and you got a feeling of claustrophobia. There just wasn't enough room for people to sit and relax before the departure.
At St Pancras you, again, get the feeling of space with wooden floors and underfloor heating (I assume that's what the openings in the floor were anywhere). There are only very limited shops at the moment, I could only see a WH Smith and Café Nero (which was doing roaring trade that morning) but there was plenty of seating as well as open space to walk in and just take it easy. There is a separate first class lounge if you are lucky enough to have a first class ticket.
There are monitors around the departure lounge alerting you to the train departures. When the train in ready for boarding, the doors to the platforms open and you can make you way up the moving walkway to the platform where you train is waiting for you.
The trains
Eurostar Trains have a habit of being incredibly long. My friend and I had come to the conclusion we were walking to Brussels when we finally reached our carriage and seats. All train carriages have their numbers clearly displayed on the outside and there is helpful staff around to help you find your seat if you get lost. I reckon there were about 18 or 20 carriages on the train we were on, we were in 15 and it still went on for a little.
It's a shame you have to sit exactly in the seat you reserved but once the train is on the way and you know there are no more people getting on later you can then start moving around and find a better seat (or just find two seats to yourself if you don't want to share.
Luggage should be stored at the end of each carriage, if you have any. Smaller items fit above the seat. We only had hand luggage, well I had a handbag, my friend had nothing so we had nothing to store.
The legroom in standard class is not really that great, it's not the most comfortable ride and I something think that local trains have better legroom than the Eurostar ones. Also, after a number of years in service, you can clearly see signs of wear and tear and it would be nice to see the interior refurbished with fresh seat covers and new carpet.
The Journey
Right on time, the train slipped out of St Pancras station. You barely notice it setting off, it's just when the platform starts moving away that you notice the train is on the way. Announcements are made in at least three languages on the service I was on, in English, French and Dutch (Flemish) due to the train being a service to Brussels with a stop in Lille, France.
I had been wondering where exactly the new line was, knowing that London is a built up area and there was really no room to build the new high speed line across the capital. But the train, once out of the station went underground at high speed, so much so that your ears started popping. After only 10 minutes we came out from under London and we were slowing down to stop at the newly built station Ebbsfleet to have more passengers enter. The train was off again and heading fast towards the channel tunnel and the continent.
Compared to how slow the train used to be getting out of Waterloo, it was a delight seeing the landscape shoot past at high speed and within half an hour of or stop at Ebbsfleet we were heading into the channel tunnel.
Travelling on Eurostar in general is very uneventful. It's best to take a book, magazine or newspaper or a music player with you. There's a buffet car on the train serving hot and cold drinks and a limited variety of food, muffins, sandwiches, sweets and crisps for example. I would suggest you get what you need before you get on the train, it's probably better quality and cheaper.
After less than 90 minutes the train arrived at its first stop on the continent, Lille. A lot of people got off and very few boarded and without much ado, the train was off again and slipping into Belgium, largely unnoticed apart from the gentle beeping of a number of mobile phones who just received a message from their providers about international roaming.
Our train had left London at exactly 7am and it was a couple of minutes before 10am (they are an hour ahead in the rest of Europe) when the train gently came to a stop at Brussels Midi/Zuid station its final destination. It now takes less than 2 hours from London to Brussels and you can shave another 10 minutes off when the train doesn't stop at Ebbsfleet. If you think about it, it takes longer to get to a lot of the larger cities in the UK than France and Belgium now.
Brussels Midi Station departure
As pretty as St Pancras is in London, I found the station in Brussels rather dark and dull. While they are hot on time keeping in London, Brussels was a lot more relaxed.
There are plenty of shops in the actual station, from pubs and cafés to eateries, shops and even a small supermarket.
The departure lounge area opens about an hour before the departure of the trains to London. There is some seating in waiting area but it fills up quickly and you will have to stand or sit on the floor if you are early and you can't get to the departure lounge.
Checking in you show your ticket, go through passport control and security. The departure lounge itself was a lot smaller than London. But then again, Brussels normally only has one train departing every couple of hours while London has a few trains an hour and needs the extra space.
While the gates to the platform in London opened exactly 30 minutes before the train was due to leave, in Belgium we had to wait another 15 minutes. They must know what they are doing because everybody was on board and the train left on time. The one thing that I did like on the platform in Brussels were the carriage locators, a little flag indicating where the different number carriages started so it was easier to find.
The return journey was even less eventful than the trip in the morning, we didn't stop at Ebbsfleet on our way back to London. We got off the train, walked all along the platform and the exit is on the upper level, past the champagne bar. You have to use stairs or escalators to get down to ground level again and for us, it was very easy to continue walking straight onto the brand new St Pancras International local train platforms. It couldn't have been easier.
All in all, I love going on the Eurostar. There are plenty of good deals to be had and you can get to Brussels and Paris for £59.00 and Lille £55.00 return if you are flexible and book well in advance. But even at a later time, there are still good deals to be had. And for those people who are going to Disneyland Paris, there's even the Disney Express leaving a few times a week, taking passengers straight to the front doors of the Disney Parks.
If I had to chose how to travel to Brussels or Paris, I would always chose Eurostar. It's hassle free, takes less time to get to the station and check in and you and up in the centre of the capital without much bother. Flying is not necessarily the best option for these two cities. But not everyone lives close to St Pancras or needs to go to other places in Europe, that's when flying is an advantage. But for a quick Saturday shopping trip to the continent, try Eurostar. Paris and Brussels can be done in a day. There are plenty of trains every day, from very early in the morning to very late at night. Highly recommended, it takes the stress out of travelling.
Advantages: Quick, Easy and Oh So Comfortable In First Class! Disadvantages: Trains Are Getting On A Bit, Not As Romantic As The Ferry, Queues At Paris End.
...taking the train.
The Eurostar is not a cheap option, I searched high and low on the internet and found that the lowest priced tickets demand the organisational skills to book months in advance. Without time on our side and only a couple of days before our holiday, the most economical seats were still £122.00. In the end I booked them in conjunction with the hotel, through the Trainhols.com site, hoping that at least the package would save us a ... ...discovered that Eurostar prefer to leave seats empty rather than sell the tickets at a lower price on the day – not exactly business minded of them, but reassuring when you have had to pay full whack. While we were away, the news story broke that it is far cheaper for those living outside the UK to buy tickets. You’ve probably seen this, but it’s as simple as selecting an alternative nationality when booking online, pretending to be American for ...
Malibu_jenny 13.05.2007
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Ciao members have rated this review on average: very helpful Review of Eurostar
...months, I've travelled extensively on Eurostar between London and Paris (minimum weekly), as well as completed the odd trip to Brussels and Lille. Generally, I'd always aim to travel Eurostar rather than fly, because I live in central London, and instead of 40 mins to get to Heathrow, I can make it to Waterloo in 10 mins instead.
My first comments relate to ticket pricing. Even in advance of the pricing structure changes in 2003, the amount charged ... ...in standard class on the Eurostar for half the price. But there's a nice way around this for people regularly travelling to France over a prolonged period. Those booking leisure tickets over the weekends have this option anyway. The trick is to book your tickets in reverse to take advantage of leisure fares coming in from the French side. So instead of booking London to Paris Monday to Friday, book Paris to London Friday to Monday. Makes a massive ...
chunkieuk 04.01.2004
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Ciao members have rated this review on average: very helpful Review of Eurostar
Advantages: Fast, efficient, comfortable Disadvantages: Still a bit expensive
...that is the Channel Tunnel Eurostar service to show us, in its chic and efficient manner, just how easy it is to do the continental.
Now, the Eurostar service has I think copped a fair amount of flak from problems with the tunnel in general. As far as I can tell, this is pretty unjustified. With the exception of one horrible journey home when storms flooded the whole of Northern France (not something even the railway services can really be held ... ...with here is that the Eurostar is extortionately expensive. Not true. Ticket start at £70 for a return - considering the alternatives, very reasonable. Of course you can fly for less, about half that price - if you just include the ticket. But add on airport taxes, the cost of getting out to Heathrow and then finding your way into Paris from Charles de Gaulle airport and all the drinky snacky things you'll buy on the way, and I think you'd be hard ...
ImogenW 02.04.2001
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Ciao members have rated this review on average: very helpful Review of Eurostar
Advantages: More than just travel details Disadvantages: Oh God! He's a train spotter!
...of my trips on the Eurostar have been in 2nd class, usually as part of some two-for-one offer, resulting in paying about £49 return. The Lille trips were a treat though and we pushed ‘le bateau’ out and paid double for the 1st class upgrade. To be honest, the major benefit is the increase in elbowroom that comes from having only three seats across ways. Seats WILL recline but only by reducing legroom. Food in first class is an enigma. Yes, it’s better ... ...‘take yer own tucker’. The Eurostar buffet cars would not be out of place on one of our own expresses, with ALL that that implies, and they’re pricey too.
All train staff have to be at least tri-lingual, i.e. in English, French and Flemish/Dutch. This tends to be variable, with the French-speaking crew taking the middle ground. Yes, they sound like Maurice Chevalier but fluent nonetheless. The Flemish speakers seem to be able to speak all three ...
BNibbles 30.08.2003 (19.10.2003)
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Ciao members have rated this review on average: very helpful Review of Eurostar
Advantages: Speed, convenience, pleasant UK facilities Disadvantages: Delays, cost, unpleasant French facilities
...to confirm the impression of Eurostar I built up during my brief encounter with the company. Their task seemed simple: to transport my family and me from Ashford in Kent to Lille so that we could transfer to a TGV service to Disneyland Paris, and to do the reverse three days later on our return. That this experience managed to combine delays, malfunctions, inconvenience and questionable customer care does not bode well for a company which is marketing ... ...To further speed your check-in, Eurostar offer a “Ticket Direct” service. Just enter your booking reference and these machines, next to the check-in gates, print out your tickets. When we arrived, one of the two machines was out of order. After putting my details and credit card into the other and confirmed my identity, the machine then told me that it could not print out my tickets and to go to the desk down in the booking hall. There, after queuing, ...
Silverback 08.11.2003 (10.11.2003)
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Ciao members have rated this review on average: very helpful Review of Eurostar
Advantages: Location, Comfort, Reasonable Bar Prices Disadvantages: No Irons, didn't feel that special for Five Star
The Eurostars Thalia hotel in Prague was recently our home for a five night break in the city. Picking a hotel had been a challenge in itself ? there is that much choice in Prague and it is so easy to pick a lemon. I eventually selected the five star Thalia for its value for money, location and contemporary design ? I wanted something a little out of the ordinary, however I didn?t quite have the budget to stretch to something totally indulgent.
Like most hotels the Thalia yields its rates on a daily basis, depending on its occupancy etc, and my nightly rate did differ from night to night, with the three cheapest nights being ?180 together with rates of ?199 and ?219 for the most expensive night ? the Friday night. At a little over ?900 Bed and Breakfast for five nights in five star, this seemed reasonable value for money ...
helencbradshaw 06.05.2007
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Ciao members have rated this review on average: very helpful Review of Eurostars Thalia
Advantages: You'll get there in one piece Disadvantages: Don't ask them anything taxing like reuniting you with your luggage.
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The service was septic, and is best avoided. In fact as a tip, if going to Brussels from London take Eurostar, as your baggage won't go missing. In future only let jilted ex-girlfriends and mortal enemies fly Sabena. ...
Morgenhund 26.07.2000
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Ciao members have rated this review on average: helpful Review of Sabena - SAB
Advantages: Great staff. Good deals. Disadvantages: Any time spent in Brussels is immediate need for a diet afterwards.
This is the second time we have used Bridge Travel, in their Belgian Travel Service guise. On both occasions, all of their arrangements have run like clockwork. We are full of praise for their telephone staff - putting holidays on hold while the rest of your family decides if they can afford it, or in my daughter's case, whether she is still talking to the same boyfriend! A good way of getting a weekend in Brussels off to a relaxing start is to get down to Ashford, Kent the night before, using the hotel booked by Bridge Travel. A short taxi ride to the station after an early breakfast seems so civilised compared to the air equivalent. All your bags are carry-on so no retrieval problems. Brussels has a good few budget hotels only a few Tram/Metro stops away from the Gare du Midi, where the Eurostar arrives. The only major disappointment ...
BNibbles 12.11.2000 (18.11.2000)
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Ciao members have rated this review on average: helpful Review of Bridge Travel