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Home > Travel > Holiday Essentials > Train > Eurostar
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65 Reviews

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In my opinion, Eurostar is a virtual monopoly with inflexible, unfair pricing and uninformed staff. My only journey on it, from Paris to London, will be my last. Having been led to believe we... more

User Reviews

for Eurostar

Rating Summary based on 65 reviews

  • 5 Stars
    		28
  • 4 Stars
    		24
  • 3 Stars
    		7
  • 2 Stars
    		1
  • 1 Star
    		5

Detailed rating

  • Frequency of trains
  • On-board facilities
  • Speed of trains
  • Ticketing System
  • Value for Money
  		• 4.2
  		• 3.6
  		• 4.6
  		• 4.2
  		• 3.8
  • 84 of 84 Ciao users found the following review helpful
    Picture of denella

    Level 8 denella

    Member since 28/08/2006

    Reviews written: 359

    4 Stars The greener way to Europe Review with images 12/09/2010
    User recommends the product

    Advantages Advantages Very punctual; excellent prices if booked well in advance

    Disadvantages Disadvantages Disorganised check-in at St Pancras; poor facilities at Gare du Nord Paris

    Being interested in visiting both Brussels and Paris, a journey on Eurostar seemed to be a probability, especially as I have always enjoyed travelling by train. As I live on the south coast, the prospect of getting to St Pancras station was less attractive than the original departure point at Waterloo. That wasn't enough to stop me going, of course. In the end I travelled to London by coach, arriving at Victoria, so a journey on the underground was inevitable. The trip to Brussels was planned for a weekend early in January 2010, as a generous combined Christmas and birthday present from one of ... more
  • 41 of 41 Ciao users found the following review helpful
    Picture of Tempus_Fugit

    Level 6 Tempus_Fugit

    Member since 16/09/2006

    Reviews written: 121

    5 Stars An Ear Popping Experience Review with images 23/12/2007
    User recommends the product

    Advantages Advantages fast, frequent trains, affordable when booked in advance

    Disadvantages Disadvantages trains getting a little tatty, legroom, limited stations

    The other weekend a friend and I went to Brussels for a day to do some Christmas shopping and visit their Christmas market. We had booked our Eurostar tickets way back in September. I had voted for Brussels in December rather than Paris for my birthday in October (mainly due to the fact that I cannot stand Paris - well, Paris is kind of alright, it's the Parisians I have a problem with). Living just inside the M25 motorway in the north, I was highly delighted when in November the Eurostar terminal changed from Waterloo International to St Pancras International. It was a long time coming but ... more
  • 45 of 45 Ciao users found the following review helpful
    Picture of Malibu_jenny

    Malibu_jenny

    4 Stars Champagne «:u:» «:n:» «:d:»«:e:» «:r:»The Sea! 13/05/2007
    User recommends the product

    Advantages Advantages Quick, Easy and Oh So Comfortable In First Class!

    Disadvantages Disadvantages Trains Are Getting On A Bit, Not As Romantic As The Ferry, Queues At Paris End.

    Ah, the Eurostar, the last word in state of the art travel within Europe. The Boyfriend telephoned his little brother living in a remote part of Spain and explained that we would be travelling to Paris on a high speed train which would, via a tunnel under the sea, deliver us in luxury from London Waterloo to the Gare Du Nord in Paris. After something of a pause his little brother said sweetly “Yeah…. I don’t believe you.” And, even now that we in the UK can reminisce about that night on the news when all the French and English engineers met in that dusty tunnel under the sea, refer to ‘taking ... more
  • 70 of 70 Ciao users found the following review helpful
    Picture of Katieshaz

    Level 6 Katieshaz

    Member since 01/11/2002

    Reviews written: 121

    3 Stars Standard Premier Class on Eurostar Review with images 10/08/2011
    User doesn't recommend the product

    Advantages Advantages Excellent on-board staff, less hassle than flying, good deals available.

    Disadvantages Disadvantages Trains need a major refurbishment, somewhat disorganised service at stations, could be expensive.

    If you have read my recent review on the Paris hotel Chambellan Morgane you will know that the boyfriend and I have been on a short city break to Paris via La Eurostar. I had never been on the Eurostar before but our deal via the Guardian Travel website came with 'Standard Premier' return tickets. My parents had travelled with the old class 'Leisure Select' before it was replaced with the new class. There are are lot of unhappy comments on the internet from regular customers as apparently Leisure Select was cheaper but the on-board service included a hot meal and champagne which is not the ... more
  • 47 of 47 Ciao users found the following review helpful
    Picture of chunkieuk

    chunkieuk

    4 Stars Upgrade to first - you won't regret it Diamond review 04/01/2004
    User recommends the product

    Advantages Advantages Speed, comfort, catering, customer service

    Disadvantages Disadvantages Pricing, Online booking facilities, Limited network

    Having been staffed on a French client project over the last 18 months, I've travelled extensively on Eurostar between London and Paris (minimum weekly), as well as completed the odd trip to Brussels and Lille. Generally, I'd always aim to travel Eurostar rather than fly, because I live in central London, and instead of 40 mins to get to Heathrow, I can make it to Waterloo in 10 mins instead. My first comments relate to ticket pricing. Even in advance of the pricing structure changes in 2003, the amount charged for standard fares (Mon to Fri returns whether leisure or business class) were ... more