Advantages Excellent on-board staff, less hassle than flying, good deals available.
Disadvantages Trains need a major refurbishment, somewhat disorganised service at stations, could be expensive.
If you have read my recent review on the Paris hotel Chambellan Morgane you will know that the boyfriend and I have been on a short city break to Paris via La Eurostar. I had never been on the Eurostar before but our deal via the Guardian Travel website came with 'Standard Premier' return tickets. My parents had travelled with the old class 'Leisure Select' before it was replaced with the new class. There are are lot of unhappy comments on the internet from regular customers as apparently Leisure Select was cheaper but the on-board service included a hot meal and champagne which is not the case in Standard Premier.About Eurostar:
Tickets can be booked online and the prices do vary quite a bit. Return prices for Standard Class seem to start from around £79, Standard Premier starts from around £200 and for Business Premier you are looking at around £450. It's really not cheap but hopefully you will get a good deal via a holiday booking website like we did.
St Pancras International:
Services leave London from St Pancras which is a lovely, restored old station. We collected our tickets from a ticket booth and then had to queue up to check in-they require you to be there at least thirty minutes before departure. I was less than impressed with the check in area. It was very busy and crowded as it's not a very spacious area, with very few staff around to help. There was one automatic ticket barrier but my ticket chose not to go through so with no staff to ask for assistance I had to go to the back of the very long 'manual' line and wait 20 minutes whilst my boyfriend had to wait for me on the other side. One of the 'Customer Service Team Members' wearing a lot of red lipstick did ineffectively do a bit of queue combing advising passengers to try the automatic ticket gate but when I told her my ticket hadn't worked there she just shrugged and said “oh well, just wait here then.
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|How well does it cater for disabled people?|
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