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Eurotunnel

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Reviews - Eurotunnel

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Excellent

“Bon voyage”

published 11/01/2005

Quick and easy way to get to the continent

Folkestone can

So you want to go to France using the Eurotunnel...? Recently I spotted a cheap deal on the Internet to take a car to France on the Eurotunnel; it cost me £29, for the car and two passengers. I thought this price sounded rather good and decided I would book it there and then. That's the real...

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Super

“Quicker than the boat”

published 27/02/2006

It's quick and easy to use

Nothing to see out of the window

Thinking of taking the car over to Europe? Can't face the prospect of sitting for hours on a pitching and rolling ferry while being charged the earth to have a meal of average quality? Are you like me, do you go green round the gills as soon as a force three breeze blows it's way on to the high...

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Excellent

35minute crossings, more then 50 crossings a day &...

limited cheap rates if you book closer to the time...

Well... what can I say about Eurotunnel? What an amazing mode of transport. Recently voted one of the seven wonders of the modern world, it has spectacular consumer care. What there is to know about Eurotunnel? Ticket Prices: Day's trip/Day overnighter tickets from £22 each way (DT) T&C's of this...

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Excellent

Quick, easy, efficient

None at all

So I’m going to Germany, what is the best way to get there? Well I needed to carry quite a lot of bits and pieces with me, I am working is a long way from an airport, so the best option is to take the car. ** What is it ** Eurotunnel is the channel tunnel crossing. It is a train which runs from...

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Excellent

Quick, Clean, Friendly Staff

None

Picture the scene. A nice sunny day, driving back from holiday. Up to Calais. Then a one hour ferry trip across the channel to Dover. However this one hour ferry trip would last 12 hours. Involve rescue helicopters flying above. Have the captain tell everybody to stay in doors, whilst 40-50 feet...

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Excellent

“Bonjour!”

published 15/04/2007

Quick and efficient

Price

For my man's birthday I decided to treat him to a trip to France. Originally I had planned to go by ferry as I thought it would be cheaper. Now, I'm a teacher and his birthday fell on Easter weekend so we were pretty much stuck in "peak" time. The Easter weekend was rulled out due to family...

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Excellent

“Stress free channel crossing”

published 24/10/2007

Quick, cheap

None

I am a recent convert to Eurotunnel I have to admit. The thought of driving across to France never really appealed until I bought tickets for the rugby world cup this year and had to make 6 seperate trips to Paris. Eurostar had hugely racked up their prices so we decided to look at Eurotunnel...

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Super

“Tunnel of Love”

published 28/08/2005

Better than the boat/plane

Expensive

***INTRO*** The UK and French governments have divided the operation into 3 main parts & given each to a different operator. 1. Eurotunnel who are the operators who control the trains. 2. Le Shuttle the name of the train service between Folkestone & Calais. 3. Eurostar the train service between...

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Not for me

“Hurry up and wait!”

published 16/03/2005

Speedy crossing when all is well

Bad policies and delays are common

I would like to share with you my ordeal at the hands of Eurotunnel. Here is the letter that I sent them complaining about their service, and the reply they sent me. Dear Sir/Madam, I am writing to complain about the poor service provided by Eurotunnel on the 28 Jan 05. I arrived at the...

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Not for me

published 13/08/2008

I booked the car transport on the Eurotunnel and then called to make a car reservation. Both companies I called alerted me to the fact that I would end up on the wrong side of the road and strongly recommended against it. I tried to cancel my reservation within 24 hours (and weeks before the date), but was told by Eurotunnel that they would do nothing to hlep me and would return not a penny of my family's money. Be very careful about dealing with these people!

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Not for me

“Eurotunnel Shambles”

published 05/01/2011

speedy IF it works

expensive, unreliable, useless customer service, l...

Tuesday 21/12/2010 - We normally use the ferry to go to the UK, but decided to pay more and shave an hour of our journey by using Eurotunnel - BIG MISTAKE WE WONT BE MAKING AGAIN! We arrived on time and immediately saw that there was a delay of one hour! When the delay finally turned into 4 hours...

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Not for me

should be faster

very bad timekeeping. Can be IMPOSSIBLE to us...

whist in the past I have found the tunnel very good, so decided to take a day trip(not having used the tunnel for a few years) tp re-live the experience. The whole thing was a disaster,from rubbish information booking in, to getting on the train where I knew it was going to get better, some hope...

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Good

“UNRELIABLE”

published 23/09/2014

Speed, convenience, price

Very unreliable

As others have said - wonderful when it works. We have had 4 trips so far this year (1 to go) on Eurotunnel, so 8 individual trips. 5 were great and three weren't, one was OK but our 1930 train was re-scheduled for 2030 with no explanation. Last week-end we returned from spain but were delayed by...

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