Excel Airways

When you think of long haul flights, you know if you go economy class it won't be the most comfortable trip in the world as it is. You can choose to go Business or 1st Class and have a virtually hassle free flight. Well, when we wanted to go on a skiing holiday to Canada we booked a middle of the range holiday that included flights with Excel. At the time of booking, they didn't know WHO the airline would be to take us from Manchester to Calgary (appx. 10 hour flight). At the time we though nothing of it. We had booked the holiday in January 2004 for December 2004. PRE-FLIGHT A few months ... more

Back in October 2003 my girlfriend and I flew to Luxor,Eygpt with Excel Airways, I had only heard about this airline via a friend who said they were famed for their punctuality and comfort, this I found out to be was very accurate……… = About Excel Airways Excel Airways has only been flying since 1999, however don't be alarmed as it is one of many trading division's of the Excel Group and is fully bonded by the Civil Aviation Authority (CAA) and the Air Transport Organisers License (ATOL) 1999. The Excel Group consists of the following divisions…… Excel Aviation: the commercial selling division ... more

I just recently flew from London Gatwick to Larnaca, Cyprus with Excel in Economy class. This is around a 4 and a half hour flight each way. I was overall very satisfied with my experience with this airline but, as with most things, there was room for improvement! The worst thing was the delays, I was delayed both ways. On the way out we sat on the runway for an hour and ended up taking off around an hour and 15 minutes after the scheduled time. On the way back we were also delayed by about half an hour but this was not the fault of the airline as this was due to late passengers. The first ... more

Well as I'm sure many of you know (and are probably fed up of hearing about now), we went on holiday in September to Tenerife. We were flying EXCEL airways. We have never flown with these before but my mum had on a couple of occasions and couldn't fault them. On arrival at Gatwick with tons of time to spare we thought we'd go and see where to book in thinking it was early and we'd be at the front of the que of people...how wrong! Excel had about four flights checking in on as many desks so the que was pretty massive. It moved steadily and soon we were at the front. We were asked all of the ... more

We booked our flights with Excel Airways back in January, then I read some of the reviews on Ciao, and thought, Oops! BOOKING We booked through the website. It was very easy to use. We paid a deposit of £120 (£40 per person) and the balance was automatically debited from my credit card in June, exactly on the day they specified, eight weeks before we left. There is an optional charge of £12 per person to reserve your seats, but we didn't take them up on this. Our tickets arrived in the post, about a week before we were due to leave. There were no luggage labels! Is this a cost cutting exercise ... more