Excel Airways > Reviews > Do They Excel ??

Author's product rating:   

Food Quality	Satisfactory
Customer Service	Nothing special
Punctuality	Satisfactory
Space	Uncomfortable
Value for Money	Satisfactory

Advantages:	safe and no luggage lost  .
Disadvantages:	leg room limited

Recommend to potential buyers:

yes

Full review

Oh my ...... Well we went to crete with excel there and back . we was delayed on the way out and no one really knew why or for how long , just another five minutes they kept saying this went on for three hours.

The cabin crew seemed really grumpy on the way out to crete. there are blankets and pillows avalible if you are on a night flight which we were , but understandably these are offered to children first , however if there are spare they will let you have one if you ask for it . they provide you with a free meal and one cup of tea or coffee. There is an oppertunity to purchase food and drinks on the flight however these are very overly priced, TIP - make sure you have UK POUNDS. on the flight out to your destination they only accept pounds sterling.

The seats are a tight squeeze unless you are 5ft 2 and a size 8 or thinner. Most excel planes are laid out with 2 window seats , aisle , a row of 4 seats , aisle and then 2 more window seats . We was lucky and on both trips we got window seats. Your seats are already allocated to you on your ticket and excel are very strict that you stick to your seat as other passengers discovered. Leg room is very limited. but managable.

In flight meals are okay but do try and avoid a flight that serves you breakfast if possible (i have never tasted anything so bad.) meals were however served warm and with a smile. If however you have booked a meal that is nut free or vegetarian make sure you check with the flight crew you have got it. 2 people on our flight reserved meals through their travel agent and the crew were unaware they had.

On the way back our flight was on time and all cabin crew was in lovely moods , which made up for the fact the in flight movie was not working .

All in all it was a safe journey and although not my number one choice for airlines it was not bad .