Finlandia Hotel, Quito

Advantages: Beautiful setting, churches and Spanish colonial architecture
Disadvantages: Traffic noise and fumes, some street crime

...a young girl of perhaps eight or nine, who chatted amicably with the bronze man, leaning on his elbow, until her mother eventually succeeded in calling her away. Reluctantly, she complied, turning to wave as she did so. As in any city, one of the pleasures of wandering round old Quito is to observe these little human episodes. From the Plaza de Teatro it is only a few blocks further to the Plaza de San Blas, which marks the northern limit of the old town. Beyond lie the business district and the area known as Mariscal, also named after the ubiquitous Sucre, which is the modern shopping and entertainment hub of Quito, and where most of the big tourist hotels are located, which has given it the alternative soubriquet of Gringoland. My wife and I never penetrated into this part of Quito except by taxi on our way to and from the airport... Read review

Ciao members have rated this review on average very helpful

Advantages: On a quiet street, near the Swiss Hotel, restaurant is very good.
Disadvantages: Poorly run, manager absentee, no customer service

...We were booked into the Hotel Quito on Suarez Gonzalez in Quito by our travel agent. We were willing to pay for a "superior" room. When we arrived, there was no record of our reservation. The hotel tried to charge us again. Burned out lightbulbs, bath fixtures that rattled on the wall, showers that backed up and the door to the balcony with the so called "beautiful view" was bolted shut. Erwin Dominguez, one of the clerks, double charged us for breakfast. He acknowledged his mistake, then refused to refund our money. He was snug about cheating us. Lots of other clerks running around, standing around accomplishing nothing. Jesus Sanchez is suppose to be the manager. He is absent most of the time. The location of this hotel is not special. The view is not worth the shoddy service.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: Clean, fairly good facilities
Disadvantages: Could do with a bit of a revamp.

...We used this hotel as a base whilst staying in Quito and visiting the Galapagos Islands in April this year. First Impressions The hotel doesn’t look all that from the outside. There is a concierge man who is at the ready to assist you from your vehicle. Reception Area There is a nice clean marbled reception area. This area also has comfy leather settees complete with coffee table rather reminiscent of someone’s lounge. This area is great as a meeting area when gathering together for a tour. There are 3 computers with free internet access available 24/7. The reception is manned 24 hours with two lady reception staff one working day and the other the night. They speak limited English. We found the evening one barely broke into a smile. Rooms We had rooms on the 3rd / 7th and 8th floors. These are accessible by stairs... Read review

Ciao members have rated this review on average helpful