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Excellent

Profriendly staff, partly a modern fleet, i felt real...

Consa bit cramped

This is my very first review on Ciao UK, I hope you like it. Last Wednesday I returned home from a short trip to Helsinki. We flew there, and naturally also back again, with the Finnair, the national carrier of Finland and around those is to be today in my review. 1. First of all...some general...

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Excellent

ProOpen jaw tickets, good pricing policy, good route ...

Consnone

When a last minute business trip to Helsinki meant I had to grab a flight, I had the opportunity to fly Finnair. Normally I always fly with Austrian, but because I was booking only 48 hours before take off, and did not want to pay the €850 that Austrian wanted for a direct flight between Vienna...

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Excellent

“Disappear into Finnair”

published 23/11/2008

ProNew aircraft with on demand entertainment

ConsA stop in Helsinki for long haul trips

I'd never flown with Finnair before, but recently they've been strongly advertising their fares to Asia and they are actually cheaper most of the time than other airlines. The only disadvantage is that you have to stop off in Helsinki, but that's fine with me if the airline is decent and it saves...

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Good

“Into Thin Air With Finnair”

published 02/02/2007

Pro Punctual airline, friendly staff, reasonable leg ...

ConsToo short connection times, entertainment

I recently flew with Finnair from Hong Kong to Helsinki and then caught a connecting flight on to Manchester. I checked in for the first leg whilst in Sydney (where I originally started from and flew to Hong Kong with Cathay Pacific - see other review!) but they would not let me check in for the...

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Super

ProValue for money, efficient service, good route net...

Cons(In economy): No seat back TV, no food options

Before I first flew Finnair I had heard mixed things about it, with the general consensus being that it was great in business class and not so great in economy. Well, I can only vouch for economy but I have to say I thought the experience a good one. I flew from Singapore to Helsinki via Bangkok...

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Satisfactory

“GRUMPY STAFF- but efficient”

published 18/12/2000

ProClean, efficient

ConsRobotic Staff

Came back from a years trip around SE Asia last December 2000. Having got used to the excellent service in the region I was very disappointed by Finnair. The staff on board were very grumpy and treated the passengers like sheep. I know that "airfood" is usually not that good, but with this...

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Not for me

ProNone

ConsNever ever fly Finnair, rude, incompetent and dang...

We flew from Heathrow to Tokyo at Easter 2010. We got stranded in Tokyo with no help from Finnair. Like the reviewer above were also bullied into signing a disclaimer at Tokyo airport. Children as young as eight were told by Finnair that if they did not sign the disclaimer they would not be...

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Not for me

“Horrendous Customer Service”

published 02/05/2010

ProNone

ConsFlying with them

Following the volcano our flight from Tokyo to Manchester via Helsinki with Finnair was cancelled. We fully recognise that these were unusual circumstances and that Finnair were froced to delay our flight. However, how we were then treated once our flight was cancelled and finally re-arranged was...

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Excellent

published 03/03/2008

helo everyone.i fly from bucharest to mumbai in economy class.everyhting was just perfect.service.counter staff, on board food, punctual, smart airhostes, n dint loose luguage... from my 10 finnair get 9.5. 0.5 for the smal space for leg in economy class..

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Product Information : Finnair

Manufacturer's product description

Product Details

Country: Finland

Continent: Europe

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Listed on Ciao since: 18/12/2000