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First Great Western

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Abstract First Great Western (FGW) is a train company that operates throughout the UK. They provide train services that call at over 270 statios aswell as managing 210 stations with the main ones being London Paddington, home to the famous Paddington Bear, and Reading (The two stations ... Read review

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User reviews »

1-5 of 29 reviews Show all reviews Show most helpful reviews first Newest first

 

Community Level 2Kasaf

Kasaf

First Great Western wins the race! Review with images

AdvantagesGreat on-board facilities, very comfortable, friendly staff

DisadvantagesOccasional Delays

"...inconvenience. Having said that, the first time a machine I was using was low on change, I did not realise as the warning for it is fairly small. This led to me trying to put my note in but it rejecting it instantly making me think something was wrong with my money. === Online === If you want to avoid the hassle of buying your ticket in person, you can opt for buying your ticket online - The way I usually choose to buy mine. This can be done via ..." Read review
30.11.2010

Ciao members have rated this review on average: very helpful

Worst Great Western? I don't think so.

AdvantagesClean trains and facilities, helpful staff

DisadvantagesThe seats are so comfortable you are in danger of sleeping past your stop.

"...to buy a ticket. The first is in person at any uk train station where there is a ticket office. The second way to buy a ticket is on the internet. Either on the FGW site or any other site such as National Rail or The Trainline. The last way is to buy directly from the conductor on the service that you are travelling on at the time. There are many problems with buying tickets over the internet. They include the tickets not reaching you in time. For ..." Read review
12.08.2007

Ciao members have rated this review on average: very helpful

Community Level 2evesham198...

evesham1988la

FGW is First

AdvantagesFast & Efficient, Plenty of Seats, Buffet's Good, Children's Activities

DisadvantagesMaybe a tad expensive - though deals can be found (but not on my route!)

"First Great Western (FGW) run services to South Wales (Cardiff, Swansea, Carnaefon), the West Country and right down to Penzance - all of which run through Reading and terminate at London Paddington. They also run a service though the pictuesque Cotswolds through Oxford and then on to Worcester and Hereford. This is my local line - so my experiences relate to my travels through the Cotswolds. I must stress that this op is not about First Great ..." Read review
23.08.2005

Ciao members have rated this review on average: very helpful

Going West

AdvantagesPunctual and clean.

DisadvantagesNo trolley service; difficult to buy tickets in advance.

"...have travelled several times with First Great Western from Portsmouth to Bristol; punctuality has been a strong point, but there is room for improvement in other ways. I found it easy to look up times of trains and prices of tickets on the website, and it soon became obvious that buying two single tickets in advance was usually cheaper than buying a return. Prices seem to vary according to how busy a particular train is and to how far in advance ..." Read review
06.06.2009

Ciao members have rated this review on average: very helpful

Good-if-you're-First-Class Great Western

AdvantagesNice design

DisadvantagesLate, completely packed

"...run their service. I started getting First Great Western trains from Reading a couple of months ago. I generally get the rush hour trains in and back, but I do also have experience of using their trains during off-peak hours as I used to travel a lot on them at the weekends last year. Generally I am travelling between Reading and London Paddington, but I have also taken trains to other stops around the area such as Oxford. ~~An average day on ..." Read review
08.03.2008

Ciao members have rated this review on average: very helpful

Show all 29 reviews

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