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As a regular user of buses in Southampton I for one have quite an extensive experience of all the major bus companies in the area. I used to have a choice between two equally competitive companies... more

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for First Southampton

Rating Summary based on 10 reviews

  • 5 Stars
    1
  • 4 Stars
    4
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Star
    3

Detailed rating

  • Customer service
  • Frequency of bus / buses
  • Quality of Rooms
  • Reliability
  • Speed
  • 3.3
  • 3.3
  • 3.4
  • 3.1
  • 3.1
  • 54 of 54 Ciao users found the following review helpful
    Picture of chunka

    chunka

    User recommends the product

    Advantages Advantages Your eyes are filled by buses

    Disadvantages Disadvantages They take your hard earned brass

    Wait, here comes Billy Connelly, here he is in his checked kilt being cheeky to the girls by lifting up his skirt half way, "Hey there Jamie man, talk to the dirver, I said you'll pay the bill! " I shout "Eh" but too late, he's escaped with the driver looking evil at me! Oh well, forget about the hairy bearded man (not meant). Let me tell you about the bus that this famous man has just spent a long time on...... FirstBus are the Scottish based company who started out by sending their buses packed with drivers into large cities like Birmingham, Manchester, London and Southampton of course. Now ... more
  • 22 of 22 Ciao users found the following review helpful
    Picture of TYoung

    TYoung

    User recommends the product

    Advantages Advantages Buses go to all parts of Southampton. New buses provide comfort for all passengers, also good disabled facilities available. Free service from Train Station to the West Quay Shopping Centre.

    Disadvantages Disadvantages The old buses are basically awful, needs to get rid of them and bring in newer buses. Needs to win back old bus users and introduce Student schemes.

    So what's the deal with First Southampton Bus? First Bus is quite a new company in Southampton having taken over from the terrible 'City Bus'. When they took over from the unpopular company, they knew that to win back customers on their buses they need to improve drastically. First Bus has only one company, which they are competing against in Southampton, which is Blue Line. Although Blue Line has many buses running in various places in Southampton, it isn't a major competitor which First Bus need to worry about as many of the routes which Blue line use are around the edges of Southampton ... more
  • 9 of 9 Ciao users found the following review helpful
    Picture of Sbriers1

    Sbriers1

    User recommends the product

    Advantages Advantages Most routes run frequently. Most buses are quite comfortable.

    Disadvantages Disadvantages Ever-increasing fares. Hit and miss drivers and reliability.

    As a regular user of buses in Southampton I for one have quite an extensive experience of all the major bus companies in the area. I used to have a choice between two equally competitive companies that have roughly the same fares and more or less went to the same places. Now due to one of the companies having axed the service that served where I live, I have no option other than to use First Southampton. Not that this is a bad thing though. As with all bus companies there are good points and bad points. Firstly, a good point is that most of their routes (a comprehensive list of which will be ... more
  • 19 of 19 Ciao users found the following review helpful
    Picture of premier407

    premier407

    User recommends the product

    Advantages Advantages Good routes, nice buses, 50% student discount

    Disadvantages Disadvantages Some journeys can be expensive

    Having just started university down here in Portsmouth, and living without a car, i often find myself using the local bus services. There are two main companies, First and Stagecoach, providing local routes. First operate most of the city and some inter-city services, and stagecoach only operate a few. Generally, i find that other students dislike using the bus services, some say it's more expensive than owning a car down here and others just say they'd rather get a taxi from A-B. On a personal note, i'd recommend them to anyone - and they are a lot cheaper than bringing a car to university ... more
  • 3 of 3 Ciao users found the following review helpful
    Picture of rwsweet

    rwsweet

    User doesn't recommend the product

    Advantages Advantages Well, they are buses I suppose

    Disadvantages Disadvantages Often late, crowded, dirty

    Now, I know that public transport in the UK is hardly wonderful, but First Southampton buses are just SO bad it's not true. I could wax lyrical about my bad experiences, long waits and overcrowded buses, but you've heard it all before so I'll just summarise what I feel. A return ticket from one of the outlying regions of Soton to the centre costs around £1.20. For that amount of money, you might expect that (within reason) most buses could run on time, the bus might be clean and have enough room for all the passengers. But no, that would be asking too much. Often large, double-decker buses are ... more