I have been enrolled for about 2 years with this and other frequent flyer clubs and this is by far the best.
Although I am only at the standard blue membrership level as i am not really a "frequent flyer" having flown within europe only a handful of times I have already been able to get a free flight award which would have otherwise cost me about 400 euros.
My other frequent flyer memberships look like i may have to be a member for decades before qualifying for any type of reward.
Also there are many partners which can issue miles such as car hire, hotels and shops.
I would always try, if timetables permit to fly with KLM as they have a good coverage of UK airports and unlike britains other carriers the price does not double when you need to fly to a non-london airport.
The customer service I have received from KLM has likewise always been fantastic. Whether the flights run according to schedule or there is a problem the staff are always willing to help and in the case of there being a hitch there are always a few sweeteners such as extra miles and other compensations.
Well done KLM for this great scheme.
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Advantages: Operate an efficient service, fly to over 500 destinations via many partners, excellent customer service Disadvantages: none so far..
Connoisseur_Haggler 07.07.2001 (07.07.2001)
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