Quote-start

Efficient, spacious and clean

Quote-end

3 Feb 27th, 2001  (Sep 20th, 2001)

22 Ciao members have rated this review on average: very helpful

Advantages:
Terminal 2 is much more passenger - friendly .  .  .

Disadvantages:
.  .  . than the cramped and outdated Terminal 1

Recommendable Yes:

JVL

JVL

About me:

After a few months off (that turned into almost four years), I've got back into the swing of things....

Member since:28.07.2000

Reviews:155

Members who trust:38

Since moving out to Germany I have been a frequent visitor to the international airport at Frankfurt-am-Main, either collecting friends and family if they venture out to Heidelberg or making my escape for a day or two from the rigours of translating insurance software!

My first experience of the airport was not the best – I flew to Terminal 1 on the morning of my interview, a little flustered and totally unsure of where to head, and if you don’t know where you need to go then the old terminal is not the best place to be. There always seem to be masses of people queuing at the lines of check-in desks and crowds of tourists milling about in the open spaces, blocking your route to wherever you need to go. The departures and arrivals information board is doubly daunting as it shows information about all flights from both terminals.

It’s worse if you’ve got baggage to collect, as you come out of the airside part of the airport and have to pass through the departure lounge and then descend to a lower level to find the baggage carousels. I am pretty sure I was not the only passenger who was convinced that they had taken a wrong turning and wouldn’t be seeing their suitcase again any time soon!

The only other time I have used Terminal 1 was when I flew to Brussels (again with Lufthansa) last summer for Euro 2000, and on this occasion I misjudged the amount of time I would need to check in, and very nearly missed my flight. The old terminal is Lufthansa’s headquarters and all their flights leave from there, as do most of the other European airlines (apart from BA), which means that in the summer, the place is mobbed on a daily basis and the check-in desks rarely seem to be staffed with enough people to process everyone in time.

The facilities are pretty good within the terminal, however, and if you stop and take a moment to work out where you are, everything is well signposted. There are plenty of shops, eateries and watering holes, a decent-sized post office and of course if your destination is outside the EU you have the luxury of duty free shopping once you are airside (and a vending machine that dispenses cans of beer, a rare sight indeed!). There are two train stations, both well signposted, one of which is served by the Frankfurt tram network, connecting to Frankfurt main station, while the other station (which only opened in 1999) is exclusively for long-distance trains.

However, if your flight lands at Terminal 2 this imposing and spacious building will give you a far more favourable (not to say stereotypical!) impression of Germany. The terminal itself is noticeably clean, but the size of the building means you are guaranteed a long walk to get to baggage reclaim, and then another trek if you need to get to the train stations in Terminal 1. However, you can use the free bus shuttle service, or take a ride on the monorail (also free) so it’s not that bad. If you are being collected by car, you don’t have far to go at all, as the car parks are directly beneath the terminal building. The people collecting you will have no problems finding their way to the airport either, as Frankfurt has one of the largest and busiest motorway junctions in Germany, and the airport is well signposted from the Frankfurter Kreuz.

The check-in desks here are positioned far more sensibly in the two wings of the building, thus avoiding the cramped space that leads to the congestion in the other terminal, and the whole building has been designed for the growing requirements of the airport. Basically, this terminal is currently far quieter than many others you might see, but it is clear that more and more flights will be using it in the near future – indeed, the number of airlines assigned to Terminal 2 has increased dramatically in the last 18 months. British Airways are the primary airline here, followed by American Airlines, Buzz and many of the eastern European carriers.

The Steigenberger Airport Hotel is also handily placed within sight of Terminal 2, and this is where you are given a room if your flight is cancelled (as happened to me a few weeks ago). There is a free shuttle that runs to the Steigenberger, and the other hotels near the airport also operate a shuttle bus service from just outside Terminal 2. These shuttles run 24 hours a day, so you do not need to worry about being stranded at a hotel, or having to fork out for a taxi fare if your flight leaves at some ungodly hour in the morning.

The staff here are provided with official Frankfurt Airport bicycles to get around, but the size of the terminal really isn’t a problem for me, as it makes for a far more relaxing environment – you can go upstairs to the food court, sit and have a coffee, buy a paper or a snack in the shops downstairs, and not be jostled by hordes of people rushing about in tight spaces. Terminal 1 is, like much of Heathrow, a glimpse into the past and the way things used to be, while Terminal 2 is definitely the way forward. High ceilings, plenty of light, good facilities, excellent signposting (in German and English) and, most importantly, plenty of room. All in all, a big improvement.
 

How helpful would this review be to a person making a buying decision? Rating guidelines

exceptional

very helpful

helpful

somewhat helpful

not helpful

off topic

Products you might be interested in »

Hotel Elbe, Frankfurt am Main National Hotel, Frankfurt am Main

National Hotel, Frankfurt am Main

Hotel - Baseler Str 50, 60329 Frankfurt am Main - 2 Stars - 71 Rooms

User reviews (1)

Buy now for only £ 34.66

Amadeus Hotel, Frankfurt am Main

Amadeus Hotel, Frankfurt am Main

Hotel - Röntgenstrasse 5, 60388 Frankfurt am Main - 160 Rooms

Rate it now

Buy now for only £ 5.52

Mercure & Residenz Frankfurt Messe, Frankfurt

Mercure & Residenz Frankfurt Messe, Frankfurt

Hotel - Voltastrasse 29, 60486, Frankfurt, Voltastrasse 29, 60486 Frankfurt am Main - 4 Stars, 2 Stars - 424 Rooms

Rate it now

Buy now for only £ 52.51

Steigenberger Airport Hotel, Frankfurt am Main

Steigenberger Airport Hotel, Frankfurt am Main

Hotel - Unterschweinstiege 16, 60549 Frankfurt am Main, Cargo City Süd/Airport Park, 60549 Frankfurt am Main - 3 Stars - 420, 361 Rooms

Rate it now

Buy now for only £ 57.00

Tryp Hotel, Frankfurt am Main

Tryp Hotel, Frankfurt am Main

Hotel - Braunfels Strasse 17, 60486 Frankfurt am Main - 170 Rooms

User reviews (1)

Buy now for only £ 40.05

Comments about this review »

nicky.gr 04.03.2006 09:15

i live in frankfurt, an i love it :)

Will 19.10.2002 16:50

Just got bad from this airport - agree with a lot said!

MRSCANADA 14.03.2002 02:15

I've only been at the airport here. LL

Related offers for Frankfurt (FRA) »

NH Hoteles 0 Ratings

NH Hoteles

NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times

 Visit Shop  >
NH Hoteles
Booking.com 29 Ratings

Booking.com

5714 hotels in Germany at discount prices - with instant e-mail confirmation! Free cancellation within 24 hours from the time of booking!

 Visit Shop  >
Booking.com


More reviews »

Frankfurt (FRA) - review by gollygumdrops

Advantages: I really like the word 'Teutonic'
Disadvantages: I hate sitting around at airports

Frankfurt (FRA) - review by gollygumdrops gollygumdrops 07.10.2002 · Read review
Ciao members have rated this review on average: very helpful
Review of Frankfurt (FRA)

Frankfurt (FRA) - review by From_The_Continent

Advantages: all kinds of facilities you can possibly think of
Disadvantages: bad signposting, overcrowded, few shops in duty free area, minimum transit unrealistic

Frankfurt (FRA) - review by From_The_Continent From_The_Continent 10.03.2001 · Read review
Ciao members have rated this review on average: very helpful
Review of Frankfurt (FRA)

Frankfurt (FRA) - review by polydeuces

Advantages: As An Airport none
Disadvantages: A grim depressing place

Frankfurt (FRA) - review by polydeuces polydeuces 20.05.2001 · Read review
Ciao members have rated this review on average: very helpful
Review of Frankfurt (FRA)

Frankfurt (FRA) - review by pwsanders96

Advantages: None - standards of cleanliness are more acceptable than suggested by other reviewers
Disadvantages: The absolute logistical nightmare

Frankfurt (FRA) - review by pwsanders96 pwsanders96 12.04.2008 (12.04.2008) · Read review
Ciao members have rated this review on average: helpful
Review of Frankfurt (FRA)

Frankfurt (FRA) - review by heeheehaahaa

Advantages: Nice map poster
Disadvantages: It is dark, hot, untidy & boring!

Frankfurt (FRA) - review by heeheehaahaa heeheehaahaa 08.09.2004 (22.11.2004) · Read review
Ciao members have rated this review on average: helpful
Review of Frankfurt (FRA)



Are you the manufacturer / provider of Frankfurt (FRA)? Click here